iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

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iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

iPod classic 160GB (Late 2009), Windows 7

Posted on Nov 25, 2014 7:06 AM

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Answer 1

bobby_d

Level 3

851 points

Nov 27, 2014 6:25 AM in response to clarikr

Hello clarikr,

After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support

Thank you for contributing to Apple Support Communities.

Cheers,

BobbyD

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