HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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by Briansyddall,Nov 25, 2014 10:29 AM in response to cathyfromcheshire
Briansyddall
Nov 25, 2014 10:29 AM
in response to cathyfromcheshire
Level 6 (9,205 points)
Apple WatchHi I think you need to Reset back to Factory Settings Backup to iCloud on iPhone Before you Reset turn off Find my iPhone in settings Then Reset back to Factory Settings. Use the same Apple ID & password. Then you will get all your Apps & Data back. This is the best way to get rid of any bugs. Cheers Brian
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Nov 25, 2014 10:33 AM in response to cathyfromcheshireby cathyfromcheshire,Thanks I will try that, how to I back up to icloud, sorry but I'm not very good at this, will this work on my iPad too as this is the same
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Nov 25, 2014 12:43 PM in response to cathyfromcheshireby Doctor9fan,over the last few days there's been a problem with Skymail, I have had problems accessing my mail on iPad, iPhone & Kindle Fire HD.
Seems OK now.
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Nov 25, 2014 2:03 PM in response to cathyfromcheshireby cathyfromcheshire,Thanks for that I will leave it for a few days and if no luck then will restore it to factory settings, what a pain, will read updates from now on
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Nov 26, 2014 12:37 AM in response to cathyfromcheshireby Dkpol,I have the same problem with an ipad air. I have 16 Gb of unused data traffic but only when i'm connected with wifi i can recive emails (even if I can surf the internet).