I can't connect to my iPhone 6 App Store. And my internet works I can view the web page

my iPhone 6 has connected to the wifi and I can open the web page. But my App Store says "Cannot connect to App Store".

It's a new phone and i haven't use it to download any apps yet.

can you tell my why? Thank you

iPhone 6, iOS 8.1.1

Posted on Nov 25, 2014 11:07 AM

Reply
8 replies

Nov 26, 2014 2:36 AM in response to nikw203

I Was getting 'Cannot get into App Store' and ' Cannot get into ITunes ' . I have finally solved my problem. I went into Settings then iTunes &App Store then into Apple ID after which it a box came out and you choose Apple ID. It will ask for your password. After entering my password I went back to the main menu and tried entering Apps Store and iTunes Store, I could. Problems solved.

Nov 26, 2014 2:19 AM in response to Lyvia Fish

I have a new iPhone 6 (1 day old) with iOS 8.1.1. I cannot connect to iTunes or App Store. I have checked my Date and Time as the Support suggests. I have checked that I have latest versions of all software on all devices. I have tried using both wifi and cellular - this makes no difference. Having no success - however I can connect to them on Mac and on iPad. Just did a full restore of iPhone 6 via iTunes on my mac. And still no success. Should I go into an Apple Store and see someone? Any suggestions?

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I can't connect to my iPhone 6 App Store. And my internet works I can view the web page

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