With a replacement set of original Apple MacBook Pro install-restore DVDs such as were
included with computer when new, the system could be totally erased, then new installed.
If your computer is a MacBook Pro (13-inch, Mid 2009) the identifier spec include:
Introduced June 2009
Discontinued April 2010
Model Identifier MacBookPro5,5
Model Number A1278
EMC 2326
Order Number MB990LL/A (2.26 GHz), MB991LL/A (2.53 GHz)
And it would have shipped (when new) an operating system such as:
Original OS Mac OS X 10.5.7 (9J3032) -- or Leopard 10.5
Maximum OS Latest release of OS X supported
AirDrop Supported
Hardware Test AHT 3A173
Bundled Software iLife ’09 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand)
That set may still be available from Apple support or their systems specialist at main
phone number, and you'd need to supply that computer's serial number to help match
up the system software packet with the device you have. If they do not have replacement
of the original system software DVDs, you'd have to order a retail Snow Leopard 10.6
install DVD instead, just be sure IF the computer originally shipped with Snow Leopard,
the disc they were to provide (for a fee) has a newer 10.6 version than one it had, new.
•IF the computer is running, you can click on the Apple icon in the Finder main menu bar
and see About This Mac, launch that, and read under the Mac OS X what it says. IF
you click on those items, the information should rotate from OS X version, build model
and Serial Number.
In order to correctly erase and re-install an operating system (and test, repair hard drive)
the system disc is an essential tool. There are utilities and the like, on that disc which
can be helpful, since they will provide an offline means of installing a basic new system.
And then an update to the 10.6 OS X Snow Leopard (10.6.8) would be a download step
acquired by using Software Update within the running Snow Leopard 10.6 once installed.
If the computer originally shipped with an older version, say 10.5.8, in order to get the
Snow Leopard 10.6 would require a purchase of that later system on DVD in install it.
By serial number, the authorized Apple service provider or retail store Genius, may be
able to help you; and with the same information, you could call Apple at the main online
Store (web site) number and they should be able to direct you to a system expert who
could try & match the correct DVD system to your product.
A proper install restore DVD set should have been included with any used computer...
Good luck & happy computing! 🙂
edited