Michael - MBP

Q: shuts down unexpectedly

I've had my Macbook Pro for about 3 years now and recently it began shutting down unexpectedly when plugged into the power. If I move the laptop ever so slightly it shuts off. This does not happen when the power is not plugged in. Please help. Report below:

 

Problem description:

MacBook Pro (Early 2011) shuts down unexpectedly with power cord plugged in and laptop moved.

 

EtreCheck version: 2.0.11 (98)

Report generated November 25, 2014 at 9:45:52 PM EST

 

Hardware Information: ℹ️

    MacBook Pro (13-inch, Early 2011) (Verified)

    MacBook Pro - model: MacBookPro8,1

    1 2.3 GHz Intel Core i5 CPU: 2-core

    8 GB RAM Upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    Intel HD Graphics 3000 - VRAM: 512 MB

        Color LCD 1280 x 800

 

System Software: ℹ️

    OS X 10.10.1 (14B25) - Uptime: 2:24:54

 

Disk Information: ℹ️

    Hitachi HTS545032B9A302 disk0 : (320.07 GB)

    S.M.A.R.T. Status: Verified

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) /  [Startup]: 318.84 GB (259.33 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 319.21 GB Online

 

    MATSHITADVD-R   UJ-898 

 

USB Information: ℹ️

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist Support

    [running]    com.crashplan.engine.plist Support

    [not loaded]    com.microsoft.office.licensing.helper.plist Support

 

User Launch Agents: ℹ️

    [loaded]    com.adobe.ARM.[...].plist Support

    [loaded]    com.valvesoftware.steamclean.plist Support

 

User Login Items: ℹ️

    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    OpenDNS Updater    ApplicationHidden (/Applications/OpenDNS Updater.app)

    AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    CrashPlan menu bar    UNKNOWN (missing value)

    CrashPlan menu bar    Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

 

Internet Plug-ins: ℹ️

    FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support

    QuickTime Plugin: Version: 7.7.3

    AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

    AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

    Flash Player: Version: 15.0.0.239 - SDK 10.6 Support

    Default Browser: Version: 600 - SDK 10.10

    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support

    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

 

User Internet Plug-ins: ℹ️

    rbjnplugin_2.5.99.8: Version: rbjnplugin 2.5.99.8 - SDK 10.8 Support

    rbjninstallplugin_2.5.99.8: Version: rbjninstallplugin 2.5.99.8 - SDK 10.8 Support

 

3rd Party Preference Panes: ℹ️

    Flash Player  Support

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

        72%    plugin-container

        65%    firefox

        13%    WindowServer

         1%    hidd

         1%    launchd

 

Top Processes by Memory: ℹ️

    840 MB    plugin-container

    725 MB    firefox

    198 MB    com.apple.dock.extra

    137 MB    softwareupdated

    103 MB    CrashPlanService

 

Virtual Memory Information: ℹ️

    782 MB    Free RAM

    3.72 GB    Active RAM

    2.64 GB    Inactive RAM

    1.45 GB    Wired RAM

    1.39 GB    Page-ins

    4 KB    Page-outs

MacBook Pro, Mac OS X (10.7)

Posted on Nov 25, 2014 6:58 PM

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