rtcary2
Level 1 (4 points)
Desktops

Q: The Apple ID on my iPod Touch no longer exists

I have an iPod Touch and the Apple ID no longer exists because it was removed from the server at my former place of work, yet I am asked to enter the PW for it.  Also, it shows up in other places.  Is there a way to have it removed from Apple's database?  Also, the User ID that I routinely use is somehow associated with it so now I cannot use it.

 

Help...

 

Todd

iPod touch

Posted on Nov 25, 2014 8:38 PM

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rtcary2

Q: The Apple ID on my iPod Touch no longer exists

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  • by lllaass,

    lllaass lllaass Nov 26, 2014 1:08 AM in response to rtcary2
    Level 10 (190,769 points)
    Apple Watch
    Nov 26, 2014 1:08 AM in response to rtcary2

    Try changing the name (email address you use)

    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?

    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.

    How do I change my Apple ID Name or personal information?

    You can change your Apple ID Name at My Apple ID. Click on Manage your Apple ID and sign in with your Apple ID name and password. Click Edit and enter the new information, then click Save Changes. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See Changing the name you use for your Apple ID if you'd like more information.

    And maybe:

    How do I change or recover a forgotten Apple ID Password?

    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.

    And if necessary contact iTunes:

    Apple - Support - iTunes - Contact Us