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Joeyfromalbuquerque

Q: printer pool problems

Hi I was wondering if I can get some feed back on a issue I'm having. I'm running  an IMac OS X  10.9.5

and I have two DNP DS40 Printers and I would like to print at the same time using printer pool.

After sending first job to printer A I send a second job to printer B the system will tell me that job A is printing and it does

But job B is waiting for available printer ( which is there idle) when job A finishes Job B will start on the printer that Job A just finished.

Basically All jobs just go to one printer even though both printers are good to go in printer pool.

Can anyone tell me how to correct this?

 

Thank you

 

Joe..       

iMac, OS X Mavericks (10.9.5)

Posted on Nov 26, 2014 8:35 AM

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Q: printer pool problems

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  • by Greg Schremp,

    Greg Schremp Greg Schremp Dec 15, 2014 4:15 PM in response to Joeyfromalbuquerque
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    Dec 15, 2014 4:15 PM in response to Joeyfromalbuquerque

    Hey Joe! Having the same issue. I think it is because the OSX sees the printers as the same..even if I rename them DNP DS40 1 and DNP DS40 2.

  • by carlosapenaii,

    carlosapenaii carlosapenaii Dec 16, 2014 7:06 PM in response to Joeyfromalbuquerque
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    Dec 16, 2014 7:06 PM in response to Joeyfromalbuquerque

    I've had the same problem. Has anyone been able to figure out how to fix this issue? I sent an email to DNP but I've had no response regarding the issue.

  • by propagandi,

    propagandi propagandi Dec 16, 2014 7:32 PM in response to Joeyfromalbuquerque
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    Dec 16, 2014 7:32 PM in response to Joeyfromalbuquerque

    Yeah...did some more tests and always prints to the same printer even when both are renamed and setup separately then pooled. Would love to get an answer. DNP says that Apple has broken the printer setup in Yosemite. It seems that OSX can tell the printers apart. Same make, same model.

     

    Greg

  • by jinspin,

    jinspin jinspin Dec 19, 2014 11:24 AM in response to propagandi
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    Dec 19, 2014 11:24 AM in response to propagandi

    So can you print to multiple DS40 printers at same time with Yosemite?

    Any other problems with DS40 and Yosemite that I should know about before upgrading to Yosemite?

  • by Greg Schremp,

    Greg Schremp Greg Schremp Dec 19, 2014 3:44 PM in response to jinspin
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    Dec 19, 2014 3:44 PM in response to jinspin

    No..I setup the printers and they want to be one. Tried them as one as well, but still only send to the same printer. Only turning off that printer will allow the other to be used. I setup a Printer Pool and still only uses one. Haven't tried on Mavericks or prior...does it print to both on that OS X? The OS seems to not allow for more than two printers of the same make and model. Software like the PC printer hot folder is needed on the mac.

     

    Color is perfect. Speed seems to be a little slower than expected, but that is probably from the os. You have to call DNP support for the Yosemite Beta driver.

     

    I am confident it will get fixed, but how long will it take.

     

    Greg

  • by jinspin,

    jinspin jinspin Dec 25, 2014 3:01 PM in response to Joeyfromalbuquerque
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    Dec 25, 2014 3:01 PM in response to Joeyfromalbuquerque

    anyone got ds40 working correctly on yosemite?

    just got ds40 but running into problems running in yosemite 10.10.1

    it is taking around 12 seconds to print which is more than advertised 8.9 seconds.

    And then if i try to print bunch of pics one after another - it is pausing like 5 seconds in between each print.

    So it is taking 50 seconds to make just 3 prints.

    Anyone seeing similiar results?

    Very disappointed so far for such expensive printer..

  • by Greg Schremp,

    Greg Schremp Greg Schremp Dec 29, 2014 9:18 AM in response to jinspin
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    Dec 29, 2014 9:18 AM in response to jinspin

    I used them on an on-site printing job and only one printed. That one, being a little slower than advertise (prob the printing software), still kept up. Smaller crowd though. I am assuming that there is a battle going on between Apple and printer manufacturers based on the changes to the printer setup. Have you asked for the Beta printer driver from DNP?

  • by jinspin,

    jinspin jinspin Dec 29, 2014 9:49 AM in response to Greg Schremp
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    Dec 29, 2014 9:49 AM in response to Greg Schremp

    I just called and they are looking into it. They said the printer driver beta for yosemite is usually only when it does not print anything.

    So I am waiting to hear back from them.

    This is frustrating - it is more expensive but slower than my other printer I have.

  • by Greg Schremp,

    Greg Schremp Greg Schremp Dec 29, 2014 10:17 AM in response to jinspin
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    Dec 29, 2014 10:17 AM in response to jinspin

    Yeah..definitely. Let me know what you find out...if anything.

     

    Greg

  • by jinspin,

    jinspin jinspin Dec 29, 2014 11:50 AM in response to Greg Schremp
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    Dec 29, 2014 11:50 AM in response to Greg Schremp

    I got beta driver for yosemite and it prints fine now. There is no 5 second pause in between prints.

    Printer status still says offline when you turn it off and back on but it still prints ok.

  • by carlosapenaii,

    carlosapenaii carlosapenaii Dec 29, 2014 12:15 PM in response to jinspin
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    Dec 29, 2014 12:15 PM in response to jinspin

    How did you get a hold of this beta driver and can you share it with us? Also did this beta driver allow multiple ds40's to be connected and print at the same time?

  • by Greg Schremp,

    Greg Schremp Greg Schremp Dec 29, 2014 1:23 PM in response to carlosapenaii
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    Dec 29, 2014 1:23 PM in response to carlosapenaii

    I contacted DNP support and had to sign a NDA. Helped with the flakiness but not with the multiple printers. I think it is an Apple issue as to why it won;t see 2 separate printers. The printers are awesome and I think it will get sorted out soon.

  • by jinspin,

    jinspin jinspin Dec 29, 2014 1:46 PM in response to carlosapenaii
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    Dec 29, 2014 1:46 PM in response to carlosapenaii

    contacted DNP support like what Greg said.