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ipod shuffle gen 2

light flashes orange 4 times then doesn't charge, flashes green when unplugged, wont turn on

iPod shuffle, generation 2

Posted on Nov 26, 2014 2:50 PM

Reply
1 reply

Nov 28, 2014 12:00 PM in response to stormblitz

Hi stormblitz,


Thanks for visiting Apple Support Communities.


If your iPod is not turning on or charge, and shows different flashing lights, see if this troubleshooting information might help:

For iPod shuffle, 2nd Generation:

  • Verify the iPod shuffle is seated securely in the dock.
  • Check the switch on the top. If you don't see a green field exposed at the top, then the switch is in the Off position. Turn iPod shuffle on.
  • If the status light blinks green, then three orange when you press a button, the buttons on iPod shuffle are disabled. Press and hold the Play/Pause button for about 3 seconds, until the status light blinks green.
  • Your iPod shuffle may need to be reset. See this article for steps to reset iPod shuffle. Resetting does not affect your music or data files.
  • If a red light is blinking or continuously on, your iPod battery may not be charged. You can find information on charging iPod shuffle here. To find out how to check the battery life, see the article "Checking the charge." To get the most out of your battery, be sure to check out our battery tips and tricks article.
  • If none of these steps worked, you may need to restore your iPod shuffle software. Please be aware that doing so will delete all your files on iPod shuffle.


You can find this information and more troubleshooting tips here:


iPod shuffle troubleshooting and service FAQ - Apple Support


Best Regards,



Jeremy

ipod shuffle gen 2

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