Q: WiFi Extremely Slow on New Mac Pro
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Nov 26, 2014 7:28 PMby Linc Davis,The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
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Jun 11, 2015 10:00 PMby lifelongmacuser,I just purchased a new Mac Pro (little black trash can model) and have had the same issue with two different units. The first one, I just assumed something was wrong with the hardware - that's what the folks at the Apple Store assumed too, and they exchanged it no questions asked. But now with the second brand-new unit, same problem. I have a 3-year old MacBook Pro that is getting over triple the download speeds. It's not the location in the house (same location as old Mac Pro, and I have tried putting MacBook Pro in same spot).
I remember reading a thread somewhere (that I can't find now) that said when they were setting up their new Mac Pro, they couldn't get it to connect to their wi-fi network (or even find it) during initial setup, and finally traced it down to (I believe) the top left USB port...if something was plugged in there, it was slow - if the port was empty, it was OK. I know this sounds stupid, but I throw it out for conversation.
Wish I had an answer...dreading going through all the crap of dragging the thing in to the Apple Store again, only for them to spend hours with me and find no solutions. I guess I am just posting to let you know you are not alone...and that this must be an issue - maybe others are having it as well...???
