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Helpful answers
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Nov 29, 2014 8:00 AM in response to Miloandmoshiby Nubz N.,Hi Miloandmoshi,
If you are having issues downloading purchased movies on your iPad, please check out the Get Help section of
Download past purchases - Apple Support
- If your download was interrupted, learn how to resume the download.
- See what to do if you have trouble using an app.
- Make sure your computer is authorized using the Apple ID that you used for the original purchase.
- Make sure your iPhone, iPad, iPod touch, Apple TV, Mac, or PC is associated with your Apple ID.
- Make sure you’re in a country where iTunes in the Cloud is available.
- If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You might want to sync the content to another device instead.
- If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
- If you have a problem with an older purchase, contact iTunes Store support.
After you download your purchases, back up your iTunes library. Previous purchases might be unavailable if they've been refunded or aren't on the iTunes Store.
Thank you for visiting Apple Support Communities.
Nubz
