HT204266: Use the App Store on your iOS devices, Apple TV, or computer

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JackJoe1231

Q: Nothing will download

nnothing will download on my iPad. I can't download books apps music, nothing. I have plenty of iTunes credit. Plenty of memory. When I try to download something it just doesn't ask me for my Apple ID password so I can't download it. Please help.

Posted on Nov 27, 2014 5:11 AM

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Q: Nothing will download

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  • by lllaass,

    lllaass lllaass Nov 27, 2014 9:00 AM in response to JackJoe1231
    Level 10 (189,400 points)
    Desktops
    Nov 27, 2014 9:00 AM in response to JackJoe1231

    - Are any Restrictions Set that would prevent downloading that media? Settings>General>Restrictions

    Next:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Go to Settings>iTunes and App Store and sign out and sign back in

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.