Hello there, Izhar.
When troubleshooting issues with messages and group messages on your iOS device, the following Knowledge Base article offers some thorough, in-depth steps for resolving it:
iOS: Troubleshooting Messages - Apple Support
If you find that after the initial steps, your issue persists, you may find this section practical to try as well:
- Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
- Go to Settings > Messages and turn on group messaging if you're sending a group message.
- Make sure that you're using the area code with the contact's phone number. When you send messages internationally, you also need the contact's international code.
- If you're using a "Pay as you go" MMS plan, make sure it has enough available balance. If you're unsure of your MMS plan or available balance, contact your carrier.
- If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
- If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the new contact.
- Back up and restore your iPhone as new.
- If your carrier has recently ported your phone number, the porting process might not be complete. Contact your carrier to confirm that the porting process is complete.
- Contact your carrier to verify that you're provisioned to send SMS and are in an area with cellular coverage.
- Contact your carrier to verify that there aren't blocks or filters on your wireless account preventing you from sending SMS.
- Your carrier might require modified APN settings to use MMS.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.