ipad air 2 and logitech keyboard issue

Had issue connecting my ipad air 2 with ultrathin Fabric logitech keyboard using bluetooth, Cannot see the device under bluetooth.


Could someone help me in fix this problem?


Thanks


ravichab

iPad Air, iOS 8.1.1, Bluetooth issue

Posted on Nov 27, 2014 7:13 PM

Reply
1 reply

Nov 30, 2014 7:32 AM in response to ravichab

Hey ravichab,



Thanks for the question. I understand that you are experiencing issues pairing your iPad with a third-party bluetooth keyboard. The following resource may provide a solution:


Using Bluetooth headsets and keyboards with iPad - Apple Support

http://support.apple.com/HT202042


Get help with pairing Bluetooth accessories

If you are unable to pair with or connect to an existing Bluetooth accessory, try the following steps:


1. Ensure that the Bluetooth accessory is in range. Most accessories have a range of approximately thirty feet.


2. If you are unable to see the accessory in Settings > Bluetooth:

- If a pairing record already exists, try to connect the accessory using that pairing record, or delete the record and pair again.

- If you have not paired with the accessory, follow the manufacturer's instructions to place it in discovery mode and then pair the accessory.


3. If you can see but are unable to pair with the accessory:

- Verify the PIN for the accessory. You may need to refer to your manufacturer's documentation for this.

- Verify that the Bluetooth accessory is using a profile that works with the iPad, such as Headset, A2DP, or HID.


4. Ensure that the firmware or software on the Bluetooth accessory is up to date.


5. Ensure that the Bluetooth accessory is charged or connected to power.


6. Turn off both the iPad and the Bluetooth accessory, then turn both devices on again.


7. If the issue persists, test Bluetooth with another accessory or consult the manufacturer's documentation.



Thanks,



Matt M.

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ipad air 2 and logitech keyboard issue

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