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Hangs at startup and not able to get to login screen

I power up my MacBook Pro and the system hangs displaying just the grey screen and I am unable to access the login screen. I have tried multiple times to restart the MacBook but I still get the same result - hangs and unable to access the login screen.


Thanks for any tips.

Rob

MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8)

Posted on Nov 28, 2014 12:57 PM

Reply
4 replies

Nov 28, 2014 1:00 PM in response to Robert Wald

Reinstalling OS X Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.


Reinstall OS X: Select Reinstall OS X and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.


Also see:


Reinstall OS X Without Erasing the Drive



OS X Mountain Lion- Reinstall OS X


Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

Nov 28, 2014 1:34 PM in response to Kappy

Thanks for the reply. I restarted the computer and after the chime pressed and held down the OPTION key until the boot manager screen appears. I selected the Recovery HD and click on the upward (no downward arrow appeared) pointing arrow button.

Blue screen appears and it hangs - I am on an active and wired Internet connection with 50+ MBPS speed...still hanging at blue screen.

Hangs at startup and not able to get to login screen

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