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jasjbennett

Q: Family sharing error

Attempted to complete family sharing on kids new ipads. Made separate icloud emails for both. But when I look at family sharing account on main ipad, It shows my two kids as adults. I also attempted face time through ipads, did not work. I wanted to use the feature where child needs to ask permission for app/game/song etc. can I change the adult status to child status?

iPad, iOS 8.1.1, Multiple iPad household

Posted on Nov 28, 2014 7:42 PM

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Q: Family sharing error

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  • by randers4,

    randers4 randers4 Nov 28, 2014 7:58 PM in response to jasjbennett
    Level 9 (62,874 points)
    Nov 28, 2014 7:58 PM in response to jasjbennett

    Try going to appleid.apple.com to manage the ID and sign in.  If you are using two-step verification on the ID, select the Name, ID and Email Addresses section, then change the birth date on the bottom right.  If you are using security questions instead of two-step verification, select the Password and Security Question and answer the two security question to access and change the birth date.  At the present time you may not be able to enter the correct birth date, but you should be able to change it to 1/1/2001, which will have child ID status.