HT204308: Find the serial number of your Apple product
Learn about Find the serial number of your Apple product
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Helpful answers
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Nov 28, 2014 7:58 PM in response to jasjbennettby randers4,Try going to appleid.apple.com to manage the ID and sign in. If you are using two-step verification on the ID, select the Name, ID and Email Addresses section, then change the birth date on the bottom right. If you are using security questions instead of two-step verification, select the Password and Security Question and answer the two security question to access and change the birth date. At the present time you may not be able to enter the correct birth date, but you should be able to change it to 1/1/2001, which will have child ID status.