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Dec 1, 2014 12:08 PM in response to nbharathby Matt_M.,Hey nbharath,
Thanks for the question. I understand that you are experiencing issues updating your iPhone 5c. If you are experiencing these issues when attempting to update over-the-air, see this resource:
Resolve issues with an over-the-air iOS update - Apple Support
http://support.apple.com/en-us/TS4431
Update does not complete
If you're installing the update and the progress bar appears to move slowly, be patient. The time an update takes depends on the size of the update and the number of files on the device.
When you're updating over the air, keep your device connected to a power source so that it doesn't run out of power. If your device does run out of power, connect it to a power source and turn on the device to let the update or restore complete.
If the update never completes and the progress bar hasn't moved for an extended time, try restarting your device. If you still see the issue after you restart, see what to do if your device appears frozen or won't start.
If you are experiencing issues updating the device via iTunes, see this resource:
Resolve iOS update and restore errors in iTunes - Apple Support
http://support.apple.com/en-us/HT201210
Thanks,
Matt M.
