have damaged iphone 6 that I replaced with a new one and need to know how to transfer from the old to the new phone.

Question

Level 1

5 points

have damaged iphone 6 that I replaced with a new one and need to know how to transfer from the old to the new phone.

I dropped my original iPhone 6 and thus crushed the glass cover. I purchased a replacement, same model iPhone 6 128mg, and I've restored from my backup in iTunes and iCloud but now after updating the new phone it displays an error that the states can't restore because 'find my iphone" is on. I disabled this on the new phone as well as the damaged one, is it possible I'm missing something?

Thomas

iPhone 6, iOS 8.1.1

Posted on Nov 29, 2014 1:56 PM

Reply

Answer 1

Nov 29, 2014 2:56 PM in response to thomashuss

What exactly are you doing when you get that message? That should only occur if you are trying to restore it via iTunes (and you can only restore from iCloud or iTunes, not both).

Also, don't post your personal information like your email address on this forum. That's not only a violation of the Terms of Use of this forum, but also an unwise idea to give out your email address (and possibly Apple ID) to complete strangers.

Reply