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Unable to change camera on Quicktime

I wish to record gameplay off my iPad / iPhone, which is an option with Yosemite and Quicktime. It will only picks up the FaceTime camera and won't let me select another even though the iPad / iPad is connected. All software is up to date. Any ideas?

Posted on Nov 30, 2014 1:36 PM

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May 12, 2015 8:34 AM in response to AlMordor

I was having this problem and it was driving me nuts. I reinstalled Yosemite, OS8, tried an iPad and two different iPhones. Then I realized it was because I was trying to select "Screen Recording" in Quicktime, but you should select "Movie Recording". Then it worked fine. Hope that helps!

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Jun 17, 2015 4:44 PM in response to Raymond Riley

I have a weird problem. I'm able to see my iPhone 6 on the drop down but when I select it I cannot see my iPhone screen. I tired it with my iPad and it worked fine. My Macbook and iPhone and iPad are all updated in terms of software. Anyone know why my iPhone shows up as a possible selection but when I choose it the screen doesn't change (i.e. I cannot see my iPhone screen on my Macbook). Need help!

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Dec 1, 2014 10:48 AM in response to Beezo17

You need:

• Yosemite’s QuickTime Player 10.4 or later

• an iPad or iPhone running iOS 8

• connected to your Mac with a Lightning cable


Then it should work as explained in any web tip article on the subject. Click ➜ here for one example.





Message was edited by: EZ Jim



Mac OSX 10.10.1

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Dec 2, 2014 8:27 AM in response to Beezo17

Beezo17 wrote: ... not working on either iPad or iPhone.


Do you mean that your Mac's QT Player Preferences will not show either of your iOS

devices as an option (compared to "Michael's iPhone 6 Plus"shown in the tutorial


User uploaded file

image from the example article link I gave in my first response above)?


If so, perhaps your game software is taking over your devices' video. If you can record

your devices' screens or applications other than your game as is shown in the article's

QuickTime movie link, but if your game does not record like other apps, you may

want to contact your game's developer to ask if they plan an update that will work with

Yosemite's native recording feature.




Message was edited by: EZ Jim



Mac OSX 10.10.1

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Dec 3, 2014 12:40 PM in response to Beezo17

If I understand your response correctly, you do not see your iOS device listed in QT Preferences, even before you launch any IOS apps. If that is the case, either you are not using the software correctly or there must be something wrong with your software or your Lightning cable connection. Users can perform only limited testing of these possible problems.

The only user tests I can suggest are: (1) reinstall OS X, (2) use another Lightning cable to connect your iOS devices to your Mac, and (3) connect your iOS devices to a different Mac using your current cable(s). If these or other suggestions you might get here don't help you correct your problem, I recommend that you seek professional assistance from Apple Support or an Apple Authorized Service Provider.



Message was edited by: EZ Jim



Mac OSX 10.10.1

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Apr 9, 2016 8:24 PM in response to Beezo17

After doing some research, I'm pretty sure this only works with Apple products connected via a Lightning cable.


I have an iPhone 5s connected via Lightning cable and everything works as expected.
My 3rd generation iPad connects to the computer through Apple's old cable (30-pin to USB Cable) and it does not appear as I was expecting.


From my limited tests, it appears that your apple device must be connected via a Lightning cable. If your device is older than the Lightning cable technology, it appears that you are out of luck.


... Hopefully I'm wrong... but I don't think that I am.


Cheers

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Dec 3, 2014 4:05 AM in response to EZ Jim

Yes, when I have either device connected they don't show up in the list of choosable cameras to record from. I don't get as far as playing the game or using any app so I don't think it is an app issue, it would appear its within Yosemite and Quicktime. Is there something I need to do to allow access to an alternative camera?

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Dec 4, 2014 4:00 AM in response to EZ Jim

Yes it's before I launch an app. I've tried different cables and that doesn't resolve the issue. The cables all work to sync to iTunes or iPhoto no problem so my Mac is able to recognise them when connected. I've watch most of the videos on YouTube and I'm using the software correctly. That suggests its a software related issue so will get in touch with AppleCare. Thanks for all your help.

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May 17, 2016 8:10 AM in response to EZ Jim

I have the same problem. This worked a week ago...same computer, same iPhone, same cord. Quicktime no longer recognizes my iPhone as an option. I've tried different cords, different USB ports, different iPhones...no dice. Definitely an issue on the computer or with QuickTime. Please resolve this...we rely heavily on this seemingly simple feature.

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Unable to change camera on Quicktime

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