dweller51
Level 1 (0 points)

Q: How do I change expiration date and security code on a card already registered with Apple Pay?

My AMEX was recently update with new security chip.  So, my new card has same number, just different expiration date and security code.  So, how do I update Apple Pay, where I already have my AMEX card registered?  Do I have to treat it as a new card, and add, deleting the old one?

Posted on Nov 30, 2014 4:05 PM

by sberman,Solvedanswer
sberman sberman
Level 8 (41,090 points)
A:

I believe you have to add the new card and delete the old one.

 

Set up and use Apple Pay - Apple Support

Posted on Nov 30, 2014 4:24 PM

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dweller51

Q: How do I change expiration date and security code on a card already registered with Apple Pay?

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  • Helpful answers

  • by sberman,Solvedanswer

    sberman sberman Nov 30, 2014 4:24 PM in response to dweller51
    Level 8 (41,090 points)
    Nov 30, 2014 4:24 PM in response to dweller51

    I believe you have to add the new card and delete the old one.

     

    Set up and use Apple Pay - Apple Support

  • by dweller51,

    dweller51 dweller51 Nov 30, 2014 4:25 PM in response to dweller51
    Level 1 (0 points)
    Nov 30, 2014 4:25 PM in response to dweller51

    Have answered own question.  Though same card/account number, AMEX view the new card, with the new expiration date and security code, as a new card for Apple Pay purposes.  So, first delete the old AMEX card and then register the new care (you know, use the camera and add the expiration date and security code).  Worked beautifully and quickly.

     

    NOTE:  If you try to add the new AMEX card without first deleting the new AMEX card, you'll get a message saying the card is already registered.

  • by dweller51,

    dweller51 dweller51 Nov 30, 2014 4:25 PM in response to sberman
    Level 1 (0 points)
    Nov 30, 2014 4:25 PM in response to sberman

    Thank you.  As you see from my post, I just figured that out.  Just be sure to delete the old one before adding the new one, since both cards have the same account number.

  • by MrDudeGuy,Helpful

    MrDudeGuy MrDudeGuy Jun 1, 2015 2:25 PM in response to dweller51
    Level 1 (5 points)
    Jun 1, 2015 2:25 PM in response to dweller51

    Since this thread is the first thing that came up from a standard web search for this, I think it's important to note what I have learned in several other places:

     

    It is unnecessary to update the expiration date and security code for Apple Pay when you receive a replacement physical card.

    Apple works with the banks to perform the security tasks that these are for in a better way.

  • by safriday,

    safriday safriday Jun 4, 2015 10:46 AM in response to MrDudeGuy
    Level 1 (0 points)
    Jun 4, 2015 10:46 AM in response to MrDudeGuy

    Thanks - I was googling myself which led here and that was my real question (IF you even have to update the card).   Perfect :-)

  • by XenoChron,

    XenoChron XenoChron Sep 13, 2015 1:30 PM in response to safriday
    Level 1 (15 points)
    Sep 13, 2015 1:30 PM in response to safriday

    I was forced to delete card and add again with only an expiration date change. Purchasers attempted with apple pay using card that had been changed did not work and Chade confirmed it was because of a bad expiration date. I assumed same thing but it needed to be changed. Maybe some cards work differently but my chase card had to be manually updated.

  • by richard4339,

    richard4339 richard4339 Dec 10, 2015 5:55 AM in response to MrDudeGuy
    Level 1 (0 points)
    Dec 10, 2015 5:55 AM in response to MrDudeGuy

    I don't think you're entirely correct.

     

    I believe Apple CAN work with your bank on this. They clearly do not for all banks. My Visa expired November 30th. My new card has a new Expiry Date/CID only, and when attempting to use the card it tells me the card has expired.

  • by zexpe,

    zexpe zexpe Feb 29, 2016 2:24 PM in response to richard4339
    Level 1 (4 points)
    Feb 29, 2016 2:24 PM in response to richard4339

    The strange thing when this happened to me was that the POS terminal said the card was expired, but my Apple Watch said the payment was approved and there was no other information to say the card was expired. It's a very frustrating user experience when you only find this out at the POS and you get conflicting information like this.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Feb 29, 2016 2:56 PM in response to dweller51
    Level 8 (39,635 points)
    Apple Watch
    Feb 29, 2016 2:56 PM in response to dweller51

    Whenever you are issued with a replacement for a payment card that has been added to Apple Pay, you should check with your bank / card issuer to find out whether you need to take any action:

     

    • Some card issuers may automatically associate your new card with the existing Device Account Number (created when your original card was added to your device), replacing the old card. This leaves you free to continue using the same card account via Apple Pay without needing to do anything yourself.

     

    • Other issuers may require you to remove your old card from Apple Pay and add the replacement as a new card.

     

    • Any given issuer may also take different approaches depending upon the circumstances (for example: routine card replacement vs lost card).

     

    Before removing an old card, first check with your card issuer to learn which process applies in that instance and whether you need to do anything. Depending on your bank / card issuer, this information may also be available via their website.