McNinch9573

Q: I can't view Apple Trailers with my updated QuickTime 10.4, nor with the 7.0 version I went and downloaded, is there a fix for this? Everything worked fine two days ago.

I can't view Apple Trailers with my updated QuickTime 10.4, nor with the 7.0 version I went and downloaded, is there a fix for this? Everything worked fine two days ago. I installed the older version (7.0) but I can't find it anywhere. In my downloads, once installed it still looks like I just have the newer version (10.4). I have tried clearing my search history/cookies/everything. Can't get iTunes trailers to work.

iMac, OS X Yosemite (10.10.1)

Posted on Dec 1, 2014 3:10 PM

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Q: I can't view Apple Trailers with my updated QuickTime 10.4, nor with the 7.0 version I went and downloaded, is there a fix for thi ... more

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  • by judysings,

    judysings judysings Dec 3, 2014 8:18 AM in response to McNinch9573
    Community Specialists
    Dec 3, 2014 8:18 AM in response to McNinch9573

    Hi McNinch9573,

    Welcome to the Support Communities!  Are you asking about the iTunes Movie Trailers?  Are you able to play any of the trailers on this site?

    iTunes Movie Trailers

    Installing QuickTime Player 7 - Apple Support
    http://support.apple.com/en-is/HT201288

    If you work with older media types or have a legacy media workflow, then you can install the QuickTime Player 7 application on Mac OS X Snow Leopard and later.

     

     

    Compatibility

    OS X includes QuickTime Player (version 10.x) which handles most media playback needs. Only Install QuickTime Player 7 if you work with older media types, have legacy workflows that are not supported by the newer QuickTime Player application, or need to use your QuickTime 7 Pro registration key.

    QuickTime Player 7 version 7.6.6 works with the following OS X releases:

    • Snow Leopard
    • Lion
    • Mountain Lion
    • Mavericks

    Installing QuickTime Player 7

    Choose your OS X version from the list below for information on how to install QuickTime Player 7.

    Lion, Mountain Lion or Mavericks

    1. Download QuickTime Player 7 from here.
    2. Double-click "QuickTimePlayer7.6.6_SnowLeopard".
      Note: This download is compatible with Mac OS X v10.6 or later.

    QuickTime Player 7 will be installed in your Utilities folder.

     

    I hope this information helps ....

     

    - Judy

  • by Yarnguy,

    Yarnguy Yarnguy Dec 6, 2014 2:09 PM in response to judysings
    Level 1 (0 points)
    Dec 6, 2014 2:09 PM in response to judysings

    Also tried downloading 7 and still can't run Apple trailers on either QT 7 or 10.4.  Does one have to restart one's computer in order for this to kick in?

  • by mrbradj,

    mrbradj mrbradj Dec 14, 2014 5:45 PM in response to McNinch9573
    Level 1 (0 points)
    Dec 14, 2014 5:45 PM in response to McNinch9573

    I had the same issue while using Google Chrome. I opened the Apple trailers website in Safari and was able to view the trailers in QuickTime.

     

    It's sad how Apple won't play nice with other types of software, programs, etc. We should be able to view these trailers in any web browser we choose.

  • by Zews 39,

    Zews 39 Zews 39 Mar 15, 2015 1:45 PM in response to mrbradj
    Level 1 (4 points)
    Mar 15, 2015 1:45 PM in response to mrbradj

    Do you really expect Apple to play nice with anything that Google does?  Apple does not care about Google.

     

    Steve Jobs famously said "I will spend my last dying breath if I need to, and I will spend every penny of Apple's $40 billion in the bank, to right this wrong. I'm going to destroy Android, because it's a stolen product. I'm willing to go thermonuclear war on this"

    So no, do not expect Apple to play nice with or care about anything Google.