HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
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Q: the reason i am restoring my iphone is because i cannot turn on my phone or see my screen. when i try to do this restore it says o ... the reason i am restoring my iphone is because i cannot turn on my phone or see my screen. when i try to do this restore it says on itunes that i cannot continue until i eter my passcode on my phone......what do i do? more
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Dec 1, 2014 5:07 PM in response to sss121212121by pogster,If I'm understanding you correctly and you never used a passcode before its asking you to create one. Enter a number and continue but don't forget the number or you'll have to restore again. Once you have the phone set up you can disable passcode in settings if you wish.