I have a brand new iphone 5c, it won't show up in my iTunes. Once I connect with a working usb cord it is not recognized. I have updated both my iPhone and iTunes software on my Mac. How do I connect my iPhone to my iTunes?
iPhone 5c, Other OS
Hello there, brandibrainbug.
Congrats on the new iPhone purchase. When having issues with your iOS device being recognized in iTunes on your Mac, the following Knowledge Base aritcle offers a great list of steps to follow:
iOS: Device not recognized in iTunes for OS X - Apple Support
Follow these steps to resolve your issue:
- If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
- Restart your iOS device.
- Restart your Mac.
- Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
- Install software updates on your Mac.
If an iTunes update is available, apply the update.- Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
- Disconnect other USB devices and connect your device directly to a USB port on your Mac.
- Try another USB cable.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
I have tried all those things, with the exception of the "Trust" button because it has never appeared. None of them have been the problem.
Which Mac, Which version of OS X and which version of iTunes is on your Mac?
how do i connect iPhone 5c with iTunes on Mac?
