HT205040: iMac: Memory specifications and upgrades
Learn about iMac: Memory specifications and upgrades
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All replies
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Helpful answers
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Dec 3, 2014 9:22 AM in response to gene234by mario49,★HelpfulHey gene234,
Thanks for the question. If I understand correctly, you want to see if there is some bad hardware. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Using Apple Hardware Test - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
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Dec 3, 2014 1:15 PM in response to gene234by baltwo,★HelpfulRun the Apple Hardware Test suite, extended tests at least twice, followed by Rember.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2
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Dec 4, 2014 7:19 PM in response to mario49by gene234,Mario49, thank you. I'll follow through with it.
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Dec 4, 2014 7:23 PM in response to baltwoby gene234,baltwo, thank you. I'll follow through with your helpful suggestions.
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Dec 4, 2014 9:55 PM in response to gene234by Allan Jones,Screen artifacts can be symptoms of a failing graphics chipset. If you have an extra monitor around or can borrow one, see if the symptoms persist on the external. That can be very diagnostic of video issues that AHT may not pick up.
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Dec 5, 2014 5:09 PM in response to Allan Jonesby gene234,Alan, thank you. Knowing the term "screen artifacts" helps. So does your other information. I'll try your suggestions, as well as those from Mario49 and baltwo. Before I read the responses to my post, I thought my iMac problems might be related to a failing hard drive. So, I purchased a new Intel 730 solid state drive, but I haven't installed it yet. Am I safe to go ahead and install the ssd?
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Dec 5, 2014 5:18 PM in response to gene234by Allan Eckert,My recommendation is fix your current problem first before changing any hardware.
Besides if you are going to take it Apple for the graphics problem having the old disk drive is best.
Backup everything. I suggest a bootable clone for your backup.
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Dec 6, 2014 10:48 AM in response to Allan Eckertby gene234,Allan, thanks again for your good help. I'd love to take my iMac into the nice folks at Apple, but I must try to fix it myself. I'm a senior with limited income. I just backed up all my files (~160gb) onto a new LaCie 1tb external hard drive using Time Machine. Did that create a "bootable clone" backup you mentioned?
My goal is to fix the current problem, then install a new Intel 730 solid state drive, and lastly update to the newest version of OS X my machine is capable of running. Purchasing the ssd in hopes of fixing the current problem may have been a premature decision, as I now realize.
As a senior, my iMac is vital. Here are some specs about it:
Hardware Overview:
Model Name: iMac
Model Identifier: iMac6,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: IM61.0093.B07
SMC Version (system): 1.10f3
Serial Number (system): QP7040WXVGP
Hardware UUID: 00000000-0000-1000-8000-0017F2CD006C
Thanks, again, to all the helpful guys who've responded.
Gene234
