jennfromlansdowne

Level 1 (0 points)

Q: I bought an iPod off a guy. I am trying to reset it and it's asking for his iCloud password which he can't remember! What do I do?

I bought an iPod off a guy. I am trying to reset it and it's asking for his iCloud password which he can't remember! What do I do?

iPod touch, iOS 7.1

Posted on Dec 2, 2014 6:07 PM

I have this question too

Q: I bought an iPod off a guy. I am trying to reset it and it's asking for his iCloud password which he can't remember! What do I do? ... more

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by stedman1,

stedman1 Dec 2, 2014 6:11 PM in response to jennfromlansdowne
Level 9 (74,253 points)

Apple Watch

Dec 2, 2014 6:11 PM in response to jennfromlansdowne

Return it for a refund, as it is useless without that information.
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by lllaass,

lllaass Dec 3, 2014 1:23 AM in response to jennfromlansdowne
Level 10 (190,769 points)

Apple Watch

Dec 3, 2014 1:23 AM in response to jennfromlansdowne

Have the previous owner reset his password
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.

Then have him remove the iPod from his account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
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