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Helpful answers
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Dec 4, 2014 6:28 PM in response to BAnderson2574by erinfrompalm harbor,I am having his the same issue....Apple keeps putting it back in my download que but now that isn't even happening.
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Dec 5, 2014 7:43 AM in response to BAnderson2574by FrankC0421,Same here. This is the third day in a row my ringtones and text tones have disappeared. Now they don't even show in the purchased section of the iTunes store..
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Dec 5, 2014 9:01 AM in response to BAnderson2574by Smittycoco,Ive download the same song twice . I can see that it still have if we doesnt restart our phone . If not it dissappeared again . Please take action apple!! It costs our money !!!
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Dec 5, 2014 9:10 AM in response to BAnderson2574by ldkendall,I too have had the same issue. I purchase and downloaded some new ringtones and they disappeared. I contracted Apple support to have them downloaded again, only to have them disappear again. Apple knows about the issue, but I was told I had to wait on a fix. ITunes didn't wait to charge my card for my purchase. It is crazy
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Dec 5, 2014 9:29 AM in response to BAnderson2574by sergiocostict,I am having this issue as well. I'll download the ringtone, and it'll be there for a couple of days. All of the sudden it goes away, like completely away. When I try to download it again it charges me. Very annoying. Please help.
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Dec 6, 2014 10:52 AM in response to BAnderson2574by Jeszx2,I just upgraded to the 6 and have purchased and downloaded a ringtone twice and after a day or so it dissapears. I havent even turned off or rebooted the phone and they still dissapear. Apple says we have to wait on a fix meanwhile instead of warning people they keep taking everyones money as they keep repurchasing the same one several times
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Dec 17, 2014 2:55 AM in response to BAnderson2574by elbriody,The exact same thing happens to me. Twice I downloaded a minions ringtone and text tone, and twice it vanished.... I am not wasting any more money to feed these people, as they dont seem to care that they are taking your money each time. WHAT THE **** IS HAPPENING APPLE? WHY ARE OUR TONES DISAPPEARING? PLEASE ANSWER.....
I have had to resort back to the old car claxon horn .... (yawn)
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