keyboard/trackpad stop working after sleep mode

Hi ant1matter,

Welcome to the Support Communities! What computer are you working with? I'm assuming a Mac notebook from the thread title.

The resources below may provide some troubleshooting steps for the responsiveness issues you are having with the mouse and keyboard.

Troubleshooting wireless mouse and keyboard issues - Apple Support
http://support.apple.com/en-us/ts3048

This article is about sleep/wake issues in general, but the troubleshooting steps would still apply for your keyboard/mouse:

OS X: When your Mac doesn't sleep or wake - Apple Support
http://support.apple.com/en-us/TS5357

Reset SMC

The System Management Controller (SMC) is involved in managing power on your computer. Reset the SMC on your Mac if you are having difficulty sleeping or waking your computer.

Reset NVRAM/PRAM

Nonvolatile RAM (NVRAM)/Parameter RAM (PRAM) stores some power-related settings.Try resetting NVRAM/PRAM if you are having difficulty sleeping or waking your computer.

Test with external devices disconnected

Some external devices can prevent your computer from sleeping. Try disconnecting items other than your Apple keyboard or mouse from the built-in USB, Thunderbolt and Firewire ports on your Mac. If this resolves the issue, try reconnecting your external devices one at a time until you find the device preventing sleep or wake. Check the documentation that came with the device, or contact the device manufacturer for more information.

Try Safe Mode

Check to see if the issue still occurs when the computer is started in Safe Mode. If this resolves the issue, it could be related to a third party software item such as:

• a login item
• a startup item
• a third party kernel extension

Try another user account

Try creating another user account, or log in as guest. See if your computer sleeps and wakes properly from the additional user account. If it does, your issue may be related to one of the following:

• a login item
• an app open in the original user account

You can disable login items from the Accounts pane of System Preferences. Try opening only one app at a time in the original user account to determine which app is preventing sleep. If you isolate the issue to a particular app or login item, check its documentation, or contact the developer of that software for more information.

I hope this information helps ....

- Judy

Hi ant1matter,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

- Judy

I have this same problem. We have a late 2013 Mac Pro. It worked fine on Mavericks (10.0.2). We upgraded to Yosemite two days ago and every time we let the machine alone for a while we find our wired keyboard and mouse become useless. it doesn't need to sleep . . . the power button may not fade. When we find the screen saver running, we find the keyboard is dead.

Resetting the PRAM hasn't fixed it. The machine wakes easily if I depress the power button. But, the keyboard and mouse are still inactive. That doesn't sound like an SMC problem since I don't have an issue waking it. I suspected that my Logitech mouse could contribute to this. But, now I see that, in other threads, people have problems with their built in trackpads.

I have found I can use Screen Sharing on another computer to type, save, quit, etc on this one. So, I can do a normal restart.

Ant1matter:

I don't know if you're still having the problem. I poked around some and found this:

https://discussions.apple.com/thread/6605325

In it, people plug their deactivated keyboard into another computer and suddenly it works again. I'm not sure theirs is the same problem as yours (or mine). But, I'm waiting for mine to fail again so I can try it.

Good luck!