iphone 6 with iOS 8.1 using MS 365 exchange "read" emails remain unread in outlook or OWA

I am experiencing the same issue. In addition, when trying to move a message to a different folder the mail app crashes, but only on my Exchange 365 account. I am able to move messages in my GMAIL or Yahoo! accounts.

iPhone 6+, iOS 8.1

I am using iPhone 6 and Microsoft Exchange account (my work account) with iOS mail client. I have the same issue: When I read an e-mail from my phone it remains as unread in my mail account and I have to mark them for second time on my mail client as read.

This is really confusing for me and not able to use the iPhone mail client as expected.

iOS: 8.3

Did you find a solution for this problem yet?

We are haveing the same problem where I work.

Also using Exchange server and IOS devices.

Are you using a VPN tunnel on the IOS devices?

A few Days ago I had this problem on my own device (iPhone6, IOS8.3)

I was Reading emails on my way to work.

When I got to work and started the computer ONE of the emails was marked unread in Outlook.

On the device it was marked as "read".

One thing that I remember is that I had bad Connection at the time I was syncing emails and I got

the popup message: "Can not get emails - Connection to server failed" (my translation from Swedish)

I have a feeling that the error message and the problem with unread emails are connected somehow.

Also, when I turn off the email account for my iPhone (to remove all emails) and turn it back on (reload all emails)

the mail that was set as "read" is now "unread" again on my iPhone.

This means (speculatinos) that sometimes the device mark emails as "read" but for some reason it does not

tell the server that it is "read". So the server still Thinks that the email is "unread".

Apple, this is a major inconvenience for our business, to the extent we're thinking of ditching iPhone 6 & 6+.

Surely you must be able to release an easy IOS update or fix? As all our none 6 & 6+ devices are working and syncing absolutely fine!

spr11x wrote:

Apple, this is a major inconvenience for our business, to the extent we're thinking of ditching iPhone 6 & 6+.

Surely you must be able to release an easy IOS update or fix? As all our none 6 & 6+ devices are working and syncing absolutely fine!

Apple is not here. This forum is populated by USERS, not representatives or employees of Apple. Addressing Apple here is pointless. Had you read the terms of use of this forum that you agreed to when you signed up, you'd find that feedback to Apple goes here:

http://www.apple.com/feedback/iphone.html

Best,

GDG

Did you find a solution for this problem yet?

Did you check SMTP settings? we have our questions as follows:

We built our HTML 5 website http://www.cnflanges.com for steel flanges, but when we check on the Safri browser of Iphone 5s, that works fine. When we check on the Iphone 6 plus, the products are shown or listed on so good. What shall we do to make them work fine for both devices?

This worked for me: http://guyflorack.com/tech/incorrect-unread-count-iphone-ipad-fix/