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Helpful answers
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Dec 4, 2014 9:56 AM in response to fridge1985by alex_h1,Hello fridge1985,
Thanks for using Apple Support Communities.
From your post I understand that on your older iPod you are seeing an icon of an iPod with an exclamation point. Please take a look at the information below on what this means, and how you can try to resolve the issue.
Sad iPod icon with exclamation point
This also relates to the diagnostic software noted above. The icon means that the disk scan was not able to recover the hard disk data. When this happens, try the steps here first.
iPod iconology or what does this picture on my iPod mean? - Apple Support
Take care,
Alex H.
