Respond with text feature not working on new iPhone6 Plus

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Respond with text feature not working on new iPhone6 Plus

The respond with text feature is not working on my iPhone 6 Plus. I got the phone yesterday and restored it from the iCloud backup from my iPhone 5. The setting is enabled in the passcode section of the settings, and all of my previous custom messages are still showing in the list. It will not give me the option to respond to a phone call with a text message whether or not the phone is locked, unlocked, engaged in a current phone call, or not engaged in a call.

I remember having this problem with my 4 a long time ago but I cannot remember how I fixed it.

Any pointers??

Posted on Dec 3, 2014 1:03 PM

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Answer 1

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techabuser

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Dec 3, 2014 7:43 PM in response to cevers

Try this:

Go to Settings --> Touch ID & Passcode --> under "allow access when locked", turn on the option "reply with message".

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Answer 2

cevers Author

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Dec 4, 2014 1:54 AM in response to techabuser

Thank you for the reply. As stated in my original post, that feature is already enabled and I am still not getting the option to use this feature when I receive a phone call.

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Answer 3

cevers Author

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Dec 5, 2014 9:02 AM in response to cevers

Update - the option is now available when I am not engaged in a phone call and someone calls me.

When I am already on the phone and I get a second call coming in, I cannot reply with a text meesage, I can only answer the call or send it to voicemail.

Any help would be appreciated. I am getting ready to install the new 8.1.1 update, so maybe that will help.

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Answer 4

Dec 24, 2014 1:29 PM in response to cevers

same problem with my 6+

i have 8.1.2 update

So, in review...

If I'm on a call, I cannot respond with a text to the incoming call

I used that feature daily on my 4S, whether on a single call or 2-3 lines going at same time

I miss not having this feature on my new 6+

APPLE: please fix this bug immediately!

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Answer 5

Aug 28, 2015 3:43 PM in response to Avocadoman1

I have the same problem with my iPhone 6 and iOS 8.4.1. When I'm on the call with someone else and I receive an incoming call the Respond with Text feature does not appear, even though it is activated in the Touch ID & Passcode setting.

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