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activation lock

Posted on Dec 4, 2014 11:25 AM

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13 replies

Dec 7, 2014 7:00 AM in response to luketheapple64

You can't.

Once the device is "activation locked" it can only be unlocked with the apple-id and password it was locked with. No way around it and no exceptions. Sorry, but your friend will have to remember his apple-id, then recover his password through: https://appleid.apple.com/ and then unlock the phone for you.

If he doesn't do that you got yourself a nice paperweight.


This is a security measure to prevent missing or stolen iPhones from being used by others than the rightful owner.

Dec 7, 2014 8:06 AM in response to luketheapple64

You friend should go to http://appleid.apple.com and click 'Find your Apple ID'. He will be guided through a process to discover any IDs he has. He can then reset the password - a new one will be sent to the associated email address. If this doesn't work he will have to contact Support. Go to https://getsupport.apple.com. Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.


Once he's done that he should remove the phone from his list of devices - please see http://support.apple.com/kb/ts4515


As said above, without his doing all this the phone is permanently useless, there is no other way of unlocking it and Apple cannot do it for you.

Dec 7, 2014 8:24 AM in response to luketheapple64

Well, your first post was:" activation locked".

It that's not the case, then your friend should provide you the passcode or password to the iPhone to unlock it. There's no way around it.

The only way around the lock screen is to restore the Phone, but that will require the apple-id and password of the previous owner (I assume your friend is).

If you haven't got any of these passwords, then it's just end of story. Sorry, but that's the way it is.

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