iPhone
Q: Hello, I just bought a used iPhone 4S but can't get past the ID to continue set up. I went to iforgot as requested to reset my password to my existing account. Still can't get past the ID.
Hello,
I am having setup issues with a used 4S iphone. I can't get past the Apple ID step.
First it said it was an existing ID and I should go to iforgot and reset my password.
I did, but still keep getting the error message.
Then I entered the serial number online support and it said the ID was another account. Would that be the seller?
Do I need to get them to unregister under their name before I can proceed? Or...
Please help. I start new job on Monday that required me to have a smartphone. I need it up and running.
Thank you
R
Posted on Dec 4, 2014 4:32 PM