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garryferguson
Level 1 (0 points)

Q: Forgot security questions and rescue email address is no longer active

My daughter has forgotten the answers to her security q jest ions and the email she set as a rescue email is no longer active.

 

how does she rest her rescue email address?

iMac, OS X Mountain Lion (10.8.2), iTunes 11.0.2

Posted on Dec 5, 2014 6:03 AM

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garryferguson

Q: Forgot security questions and rescue email address is no longer active

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  • by Dah•veed,

    Dah•veed Dah•veed Dec 5, 2014 11:07 AM in response to garryferguson
    Level 7 (34,646 points)
    Mac App Store
    Dec 5, 2014 11:07 AM in response to garryferguson

    Apple ID security issues -

    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.

    1. Go to www.apple.com/support

    2. Choose Contact Support and click Contact Us

    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue

    4. Follow the onscreen instructions