Olfleischer
Level 1 (0 points)

Q: MacPro hack?

My computer began scrolling by itself and I could not select any thing on the screen for a few minutes. I am wondering if the computer was hacked, and what I should do it this is a sign of being hacked?

Posted on Dec 5, 2014 3:37 PM

Close
Olfleischer

Q: MacPro hack?

  • All replies
  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 5, 2014 3:41 PM in response to Olfleischer
    Level 9 (54,075 points)
    Desktops
    Dec 5, 2014 3:41 PM in response to Olfleischer

    I doubt that you have been hacked. Maybe the information in the EtreCheck might help us to find your problem.


    I suggest you download and install EtreCheck from http://etresoft.com/etrecheck

     

    Run EtreCheck and publish report here

     

    Allan

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Dec 5, 2014 4:44 PM in response to Olfleischer
    Level 9 (61,373 points)
    Desktops
    Dec 5, 2014 4:44 PM in response to Olfleischer

    Hackers do not want to mess with you or try to make you crazy. That is too much work and they don't get to laugh at you.

     

    They want your credit card numbers NOW, or to show you ads (and ads and ads and ads) and get paid for showing them, or background control of your computer to turn it into a spambot.

  • by Linc Davis,

    Linc Davis Linc Davis Dec 5, 2014 5:40 PM in response to Olfleischer
    Level 10 (208,037 points)
    Applications
    Dec 5, 2014 5:40 PM in response to Olfleischer

    There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.

    1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.

    2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.

    3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.

    4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.

    5. Reset the System Management Controller.

    6. If you're using a Bluetooth trackpad or mouse, investigate potential sources of interference, including USB 3 devices.

    7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.

    8. A defective peripheral device or a damaged cable can cause the built-in trackpad of a MacBook to behave erratically. If you're using any wired peripherals, disconnect them one at a time and test.

    9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.

    10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.

    11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.