I bought a phone online but I missed the parcel cause I was on business trip, then I required the UPS returned the phone to APPLE and I submitted the return request online, after that, I noticed that the FEDEX express was required. I checked the status of the return, it's said to be signed by the receptionist, but I didn't get any email about my return request and sth about how and when to get my money back. I just want to know if the way I returned the phone is ok? and when the return request can be done?