Martin Alper

Q: safari and spinning beach ball

Since I installed Yosemite OS 10.10.1 on my imac, I frequently get that spinning ball,  when using Safari.  Doing a search for this problem it appears that there are a lot of others with the same condition.

 

Didn't have it before. It is annoying.

 

Does anyone know if Apple is going to fix it.

iMac, OS X Yosemite (10.10.1)

Posted on Dec 7, 2014 12:54 PM

Close

Q: safari and spinning beach ball

  • All replies
  • Helpful answers

Page 1 Next
  • by Linc Davis,

    Linc Davis Linc Davis Dec 7, 2014 3:47 PM in response to Martin Alper
    Level 10 (207,941 points)
    Applications
    Dec 7, 2014 3:47 PM in response to Martin Alper

    Apple isn't going to fix it. If it's going to be fixed, you have to fix it yourself.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES â–¹ All Messages

    from the log list on the left. If you don't see that list, select

              View â–¹ Show Log List

    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by Martin Alper,

    Martin Alper Martin Alper Dec 7, 2014 5:21 PM in response to Linc Davis
    Level 1 (10 points)
    Dec 7, 2014 5:21 PM in response to Linc Davis

    Probably no surprise to you but you lost me. Never having gone into Console it is overwhelming to me.

    I am lost with "then take one of the actions that you're having trouble with." I was expecting yo see something re Safari but didn't.

    If any further explanation is to difficult I'll either go back to Mavericks or switch to Firefox.

  • by Linc Davis,

    Linc Davis Linc Davis Dec 7, 2014 5:27 PM in response to Martin Alper
    Level 10 (207,941 points)
    Applications
    Dec 7, 2014 5:27 PM in response to Martin Alper

    Do whatever it is in Safari that causes a beachball to appear. You don't say what it is, so I can't be more specific.

  • by Martin Alper,

    Martin Alper Martin Alper Dec 7, 2014 5:41 PM in response to Linc Davis
    Level 1 (10 points)
    Dec 7, 2014 5:41 PM in response to Linc Davis

    I don't know what's doing it. I can be reading and the ball will spin for a second or two. Using the Activity Monitor I can see Safari spike and some time it's a window that may or may not be updating by itself. But I never notice the event resulting from something I am doing.

     

    By the way, thanks for trying to help.

  • by Linc Davis,

    Linc Davis Linc Davis Dec 7, 2014 5:52 PM in response to Martin Alper
    Level 10 (207,941 points)
    Applications
    Dec 7, 2014 5:52 PM in response to Martin Alper

    When you notice the problem, make a note of the exact time when it begins and ends. Post a selection of log messages recorded during that time.

  • by Martin Alper,

    Martin Alper Martin Alper Dec 7, 2014 5:59 PM in response to Linc Davis
    Level 1 (10 points)
    Dec 7, 2014 5:59 PM in response to Linc Davis

    here is something and by the way

    i am doing this forum i Firefox where the problem doesn't occur.

     

    12/7/14 8:57:06.684 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    12/7/14 8:57:06.685 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.syncdefaultsd.819) Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle

    12/7/14 8:57:06.723 PM com.apple.iCloudHelper[820]: objc[820]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.

    12/7/14 8:57:06.739 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Dec 7, 2014 6:04 PM in response to Martin Alper
    Level 10 (207,941 points)
    Applications
    Dec 7, 2014 6:04 PM in response to Martin Alper

    In the iCloud preference pane, uncheck the box marked Safari if it's checked. Test. If there's no improvement, sign out of iCloud and test again. Your data on iCloud won't be affected and will resynchronize automatically when you sign back in.

  • by Martin Alper,Helpful

    Martin Alper Martin Alper Dec 7, 2014 6:33 PM in response to Linc Davis
    Level 1 (10 points)
    Dec 7, 2014 6:33 PM in response to Linc Davis

    I think that I would normally have seen it in the last 5 minutes. Not sure but hoping. If yes than thanks a lot.

     

    It's like a vacuum thermos that can keep hot stuff hot and cold stuff cold. How does it know? How did you know?

     

    I See the words icloud in what I sent but what was your clue?

     

    Again thanks.

  • by DeePee1971,Solvedanswer

    DeePee1971 DeePee1971 Dec 8, 2014 11:27 AM in response to Martin Alper
    Level 1 (10 points)
    Dec 8, 2014 11:27 AM in response to Martin Alper

    Gave up trying to fix.  Installed Google Chrome and now I have no issues.  Happy surfing!

  • by mariana levi,

    mariana levi mariana levi Feb 1, 2015 9:42 AM in response to Linc Davis
    Level 1 (0 points)
    Feb 1, 2015 9:42 AM in response to Linc Davis

    This solved my problem...thanks a lot

  • by NickyBoy80,

    NickyBoy80 NickyBoy80 Mar 22, 2015 4:58 AM in response to Linc Davis
    Level 1 (0 points)
    Mar 22, 2015 4:58 AM in response to Linc Davis
  • by olivertopple,

    olivertopple olivertopple Apr 20, 2015 1:39 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 20, 2015 1:39 PM in response to Linc Davis

    Didn't work for me; a few moments flicking through iTunes and a switch back to safari gives me a 4-6 second beachball

  • by pdb206,

    pdb206 pdb206 Apr 30, 2015 11:21 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 30, 2015 11:21 PM in response to Linc Davis

    I seem to be seeing a lot of these kernel messages right around the time I get these slowdowns.

     

    Apr 30 23:09:56 argent kernel[0]: memorystatus_thread: idle exiting pid 4701 [com.apple.Addres]

    Apr 30 23:09:57 argent kernel[0]: memorystatus_thread: idle exiting pid 4650 [bird]

    Apr 30 23:10:02 argent kernel[0]: memorystatus_thread: idle exiting pid 4710 [iconservicesagen]

    Apr 30 23:10:03 argent kernel[0]: memorystatus_thread: idle exiting pid 4711 [iconservicesd]

    Apr 30 23:10:34 argent kernel[0]: memorystatus_thread: idle exiting pid 4713 [SafariNotificati]

     

     

    Swap will go up to 18 or 19 Gb on disk. Killing Safari takes it back down to 2-3 Gb.

     

    I logged out of iCloud, quit Safari, and then reopened the same tabs.

     

    tail -f /var/log/system.log | grep memorystatus_thread

    is showing results every time I see a beachball.

  • by pdb206,

    pdb206 pdb206 May 1, 2015 3:09 PM in response to Martin Alper
    Level 1 (0 points)
    May 1, 2015 3:09 PM in response to Martin Alper

    More datapoints: pretty stark difference.

     

    du -h /var/vm; killall Safari; sleep 30;  du -h /var/vm;

    16G /var/vm

    2.0G /var/vm

    I left Safari closed and am running Chrome. No beachballs, no slowdowns, swap is still at 2Gb. Looks like Safari has a memory leak or some issue with all those ancillary services it interacts with.

Page 1 Next