safari and spinning beach ball

Since I installed Yosemite OS 10.10.1 on my imac, I frequently get that spinning ball, when using Safari. Doing a search for this problem it appears that there are a lot of others with the same condition.


Didn't have it before. It is annoying.


Does anyone know if Apple is going to fix it.

iMac, OS X Yosemite (10.10.1)

Posted on Dec 7, 2014 12:54 PM

Reply
19 replies
Sort By: 

Dec 7, 2014 3:47 PM in response to Martin Alper

Apple isn't going to fix it. If it's going to be fixed, you have to fix it yourself.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Reply

Dec 7, 2014 5:21 PM in response to Linc Davis

Probably no surprise to you but you lost me. Never having gone into Console it is overwhelming to me.

I am lost with "then take one of the actions that you're having trouble with." I was expecting yo see something re Safari but didn't.

If any further explanation is to difficult I'll either go back to Mavericks or switch to Firefox.

Reply

Dec 7, 2014 5:41 PM in response to Linc Davis

I don't know what's doing it. I can be reading and the ball will spin for a second or two. Using the Activity Monitor I can see Safari spike and some time it's a window that may or may not be updating by itself. But I never notice the event resulting from something I am doing.


By the way, thanks for trying to help.

Reply

Dec 7, 2014 5:59 PM in response to Linc Davis

here is something and by the way

i am doing this forum i Firefox where the problem doesn't occur.


12/7/14 8:57:06.684 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

12/7/14 8:57:06.685 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.syncdefaultsd.819) Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle

12/7/14 8:57:06.723 PM com.apple.iCloudHelper[820]: objc[820]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.

12/7/14 8:57:06.739 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

Reply

Dec 7, 2014 6:33 PM in response to Linc Davis

I think that I would normally have seen it in the last 5 minutes. Not sure but hoping. If yes than thanks a lot.


It's like a vacuum thermos that can keep hot stuff hot and cold stuff cold. How does it know? How did you know?


I See the words icloud in what I sent but what was your clue?


Again thanks.

Reply

Apr 30, 2015 11:21 PM in response to Linc Davis

I seem to be seeing a lot of these kernel messages right around the time I get these slowdowns.


Apr 30 23:09:56 argent kernel[0]: memorystatus_thread: idle exiting pid 4701 [com.apple.Addres]

Apr 30 23:09:57 argent kernel[0]: memorystatus_thread: idle exiting pid 4650 [bird]

Apr 30 23:10:02 argent kernel[0]: memorystatus_thread: idle exiting pid 4710 [iconservicesagen]

Apr 30 23:10:03 argent kernel[0]: memorystatus_thread: idle exiting pid 4711 [iconservicesd]

Apr 30 23:10:34 argent kernel[0]: memorystatus_thread: idle exiting pid 4713 [SafariNotificati]



Swap will go up to 18 or 19 Gb on disk. Killing Safari takes it back down to 2-3 Gb.


I logged out of iCloud, quit Safari, and then reopened the same tabs.


tail -f /var/log/system.log | grep memorystatus_thread

is showing results every time I see a beachball.

Reply

May 1, 2015 3:09 PM in response to Martin Alper

More datapoints: pretty stark difference.


du -h /var/vm; killall Safari; sleep 30; du -h /var/vm;

16G /var/vm

2.0G /var/vm

I left Safari closed and am running Chrome. No beachballs, no slowdowns, swap is still at 2Gb. Looks like Safari has a memory leak or some issue with all those ancillary services it interacts with.

Reply

May 1, 2015 4:19 PM in response to pdb206

I would have added this list to my earlier post. These look to be Apple processes. I have seen no memorystatus_thread messages since I started running Chrome instead of Safari.


AirPlayUIAgent

AppleIDAuthAgent

CMFSyncAgent

CalNCService

CallHistoryPlugi

CallHistorySyncH

CloudKeychainPro

ContainerMetadat

CoreServicesUIAg

DataDetectorsDyn

EscrowSecurityAl

FindMyMacd

IMDMessageServic

IMDPersistenceAg

QuickLookSatelli

SafariCloudHisto

SafariNotificati

ScopedBookmarkAg

XPCKeychainSandb

accountsd

amfid

awdd

backupd-helper

bird

callservicesd

cfprefsd

cloudd

cloudphotosd

com.apple.Accoun

com.apple.Addres

com.apple.CloudP

com.apple.CodeSi

com.apple.Commer

com.apple.GSSCre

com.apple.HasTRB

com.apple.ICPPho

com.apple.InputM

com.apple.MailSe

com.apple.NotesM

com.apple.Perfor

com.apple.PhotoI

com.apple.Safari

com.apple.audio.

com.apple.geod

com.apple.hiserv

com.apple.iCloud

com.apple.ifdrea

com.apple.intern

com.apple.lakitu

com.apple.notifi

com.apple.photom

com.apple.photos

com.apple.sbd

com.apple.toneli

coreduetd

corestoragehelpe

coresymbolicatio

ctkd

deleted

diagnosticd

distnoted

findmydeviced

fmfd

gamed

hdiejectd

iconservicesagen

iconservicesd

lsuseractivityd

mapspushd

nehelper

networkd_privile

nsurlsessiond

nsurlstoraged

pbs

periodic-wrapper

photolibraryd

pkd

recentsd

sandboxd

secd

secinitd

soagent

softwareupdate_d

softwareupdated

spindump

spindump_agent

syncdefaultsd

systemstatsd

tccd

wdhelper

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

safari and spinning beach ball

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.