rick4033

Q: Icloud beta will not open my keynote files. I get a message saying 'something went wrong'

Icloud beta has stopped opening my keynote presentations. I get a message saying 'something went wrong' This has been going on for two days now. Is anyone else getting the same problem?

Windows 8

Posted on Dec 7, 2014 1:14 PM

Close

Q: Icloud beta will not open my keynote files. I get a message saying 'something went wrong'

  • All replies
  • Helpful answers

  • by mishellereine,Helpful

    mishellereine mishellereine Dec 8, 2014 2:12 PM in response to rick4033
    Level 1 (5 points)
    Dec 8, 2014 2:12 PM in response to rick4033

    Having the same problem, but its with pages not working via icloud.com using a web browser. Unable to open a previously stored document, or even open up create a new document.

     

    I contacted icloud support  and they had to send me to second level. Second level couldn't figure it out, and thought it was because I was using a pc - That can not be the problem, because It doesn't work on two different pc computers (different windows systems)  And My business account is the one where I can't open or create documents via icloud.com - but I can from my ios device.  But my personal icloud.com works just fine on either machine.  Second level is sending the ticket up to engineering and may be 3 days before I hear an update.

  • by erdichia,

    erdichia erdichia Apr 19, 2015 6:38 AM in response to mishellereine
    Level 1 (0 points)
    Apr 19, 2015 6:38 AM in response to mishellereine

    Did you ever get a response from engineering?