Authorization issue

I de-authorized all my computers in itune's View Account page, then Authorize my newly reformated computer.

I'm trying to make a backup of my iphone 5s but it keeps giving me an error that I need to authorize my computer to do so (which it is), I put in my login info into the window prompt and it says that 5 out of 5 authorizations are used.

What is the fix for this? I'm getting pretty tired of Apple's petty and tedious procedures.

iPhone 5s, iOS 7.0.4

Posted on Dec 7, 2014 11:19 PM

Reply
3 replies

Dec 9, 2014 7:36 AM in response to wdkwang

Hello wdkwang,


From what I can gather, you have run out of devices to authorize with your Apple ID. I have located an article that can help in this situation:


Authorize your computer in iTunes - Apple Support


What happens if I run out of authorizations?


If one of your 5 authorizations is on a computer you don't use much anymore, deauthorize it. If you've sold or given away a computer that used one of your 5 authorizations, you'll need to deauthorize all of your computers and then re-authorize each one you still use.



Thank you for contributing to Apple Support Communities.


Take care,


BobbyD

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Authorization issue

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