martinps

Q: my iphone 6 screen cracked can i repair it for 109 dls?

im from mexico and i buy the iphone from telcel, today my screen got cracked, is it true that i can get a new one for 109 dls?

thx

iPhone 6, iOS 8.1

Posted on Dec 8, 2014 12:04 AM

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Q: my iphone 6 screen cracked can i repair it for 109 dls?

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  • by Ingo2711,

    Ingo2711 Ingo2711 Dec 8, 2014 12:52 AM in response to martinps
    Level 7 (25,904 points)
    iPhone
    Dec 8, 2014 12:52 AM in response to martinps

    Screen repair seems not to be an option at this time on the service page for Mexico. You might have to pay the Out-Of-Warranty-Service fee to get your phone serviced:


    What types of damages are not covered by my warranty?

    Apple's Limited Warranty for iPhone excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details.

    An iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPhone that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details. Refer to this article to check if the Liquid Contact indicator on your product has been triggered.

    If your iPhone is not eligible for warranty service, you may wish to contact an Apple Authorized Service Provider or your carrier for other options.

    copied from Service Answer Center - iPhone /Mexico

  • by RichmondDan,

    RichmondDan RichmondDan Dec 8, 2014 7:46 AM in response to martinps
    Level 3 (522 points)
    Dec 8, 2014 7:46 AM in response to martinps

    Contact Apple in Mexico for a definitive answer...  We are not Apple, we are users like you.