HT203097: If you need more space for an iOS update

Learn about If you need more space for an iOS update

davefromjunction city

Level 1 (0 points)

Q: I am having trouble updating my phone, can you help

I am updating my phone in order back up via itunes, the update was downloaded, but when it says to connect the device, the phone wont recognize the lightning cable being plugged in. What do I do?

iPhone 5c

Posted on Dec 8, 2014 12:12 PM

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Q: I am having trouble updating my phone, can you help

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by Lois Green,

Lois Green Dec 8, 2014 7:05 PM in response to davefromjunction city
Level 1 (82 points)

Dec 8, 2014 7:05 PM in response to davefromjunction city

Hi,
I think the first thing you can do is to change an USB cable and try again.

you can also plug it into a different USB port or Plug it into another computer or a wall charger.

Hope these can help you. Have a nice day!
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HT203097: If you need more space for an iOS update

Q: I am having trouble updating my phone, can you help

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by Lois Green,

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