Mark Dollop
Level 1 (8 points)
Mac OS X

Q: Why is Preview slow, choppy and bogs down my iMac with Yosemite?

Ever since the Yosemite upgrade Preview is terribly slow!

iMac, OS X Yosemite (10.10.1)

Posted on Dec 8, 2014 6:54 PM

by Linc Davis,Solvedanswer
Linc Davis Linc Davis
Level 10 (208,037 points)
Applications
A:

Back up all data. Quit Preview if it's running.

Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

          Containers/com.apple.Preview

          Group Containers/com.apple.Preview

          Preferences/com.apple.Preview.LSSharedFileList.plist

          Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

          Saved Application State/com.apple.Preview.savedState

Log out and log back in. Launch the application and test.

Posted on Dec 9, 2014 5:37 PM

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Mark Dollop

Q: Why is Preview slow, choppy and bogs down my iMac with Yosemite?

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Dec 8, 2014 8:03 PM in response to Mark Dollop
    Level 10 (208,037 points)
    Applications
    Dec 8, 2014 8:03 PM in response to Mark Dollop

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by Mark Dollop,

    Mark Dollop Mark Dollop Dec 9, 2014 4:32 PM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Dec 9, 2014 4:32 PM in response to Linc Davis

    12/9/14 7:26:59.190 PM CoreServicesUIAgent[6668]: Error -60005 creating authorization

    12/9/14 7:27:01.879 PM com.apple.Preview.TrustedBookmarksService[7796]: Failure to de-serialize bookmark data file.

    12/9/14 7:28:19.497 PM Spotlight[227]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

    12/9/14 7:28:23.130 PM CoreServicesUIAgent[6668]: unexpected message <OS_xpc_error: <error: 0x7fff73539c60> { count = 1, contents =

        "XPCErrorDescription" => <string: 0x7fff73539f70> { length = 18, contents = "Connection invalid" }

    }>

    12/9/14 7:28:23.800 PM sandboxd[379]: ([5663]) storeuid(5663) deny mach-lookup com.apple.dock.server

    12/9/14 7:28:42.057 PM CoreServicesUIAgent[6668]: Error -60005 creating authorization

    12/9/14 7:28:42.841 PM sandboxd[379]: ([5663]) storeuid(5663) deny mach-lookup com.apple.dock.server

    12/9/14 7:28:44.031 PM com.apple.Preview.TrustedBookmarksService[7811]: Failure to de-serialize bookmark data file.

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Dec 9, 2014 5:37 PM in response to Mark Dollop
    Level 10 (208,037 points)
    Applications
    Dec 9, 2014 5:37 PM in response to Mark Dollop

    Back up all data. Quit Preview if it's running.

    Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

              Containers/com.apple.Preview

              Group Containers/com.apple.Preview

              Preferences/com.apple.Preview.LSSharedFileList.plist

              Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

              Saved Application State/com.apple.Preview.savedState

    Log out and log back in. Launch the application and test.

  • by Mark Dollop,

    Mark Dollop Mark Dollop Dec 12, 2014 7:41 PM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Dec 12, 2014 7:41 PM in response to Linc Davis

    Thank you. It worked for a few days but it slows back down again.

  • by KirkCoo,

    KirkCoo KirkCoo Feb 9, 2015 3:50 PM in response to Mark Dollop
    Level 1 (0 points)
    Feb 9, 2015 3:50 PM in response to Mark Dollop

    Band-Aid (and potentially risky) solution: Replace the Yosemite PDFKit with the Mavericks version.

     

    Re: Annoying slowness of Preview after Yosemite upgrade

  • by bigred12m,

    bigred12m bigred12m Mar 3, 2015 11:15 PM in response to Mark Dollop
    Level 1 (0 points)
    Mar 3, 2015 11:15 PM in response to Mark Dollop

    I pulled Preview 7.0 off an old hard drive with mavericks installed. I put it in my documents folder and points all pdfs to open with it. I have no more problems. I can put a copy in box if anyone would like it.

  • by arjay67,

    arjay67 arjay67 Oct 11, 2015 1:27 PM in response to Mark Dollop
    Level 1 (4 points)
    Oct 11, 2015 1:27 PM in response to Mark Dollop

    I was having serious performance issues using Preview. Mostly with scanned image PDF's, but also sometimes with PDF's created natively from apps. (e.g. Safari, Word, etc.) I tried the solutions offered by community members and they didn't seem to help much. I also tried pulling an old version of Preview and associating that with PDF's. That improved the response but didn't really resolve it. El Capitan has been my remedy. After upgrading, I opened one of the PDF's that I always had such slow response with and viola! The performance is back to Snow Leopard days.

     

    Thanks Apple, for resolving this issue!