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Mac Mini, Yosemite reboot loop (** GPU Hardware VM is disabled)

I have a mid-2011 Mac Mini that has started to reboot spontaneously. I have ruled out hard drive and replaced RAM, but this is still happening. After several of these, the machine gets stuck in a reboot loop, from which it doesn't recover. I managed to get video of it in verbose mode, and the last line is:

** GPU Hardware VM is disabled (multispace: disabled, page table updates with DMA: disabled)

I ran Linc's script, and here is the full output:

Boot Mode: Normal



System diagnostics:



com.apple.AmbientDisplayAgent 2014-12-04-061937 crash



User diagnostics:



fontd 2014-12-03-185502 crash

fontd 2014-12-03-200331 crash



Kernel messages:



Dec 8 17:18:44 BUG in process suhelperd[179]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

Dec 8 18:43:20 ** GPU Hardware VM is disabled (multispace: disabled, page table updates with DMA: disabled)

Dec 8 18:43:21 Previous shutdown cause: -128

Dec 8 18:43:26 BUG in process suhelperd[185]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Dec 8 18:44:10 BUG in process suhelperd[185]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

Dec 8 19:03:52 ** GPU Hardware VM is disabled (multispace: disabled, page table updates with DMA: disabled)

Dec 8 19:03:53 Previous shutdown cause: -128

Dec 8 19:03:57 BUG in process suhelperd[172]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Dec 8 19:04:51 BUG in process suhelperd[172]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

Dec 8 20:02:42 ** GPU Hardware VM is disabled (multispace: disabled, page table updates with DMA: disabled)

Dec 8 20:02:42 Previous shutdown cause: -128

Dec 8 20:02:46 BUG in process suhelperd[170]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Dec 8 20:03:28 BUG in process suhelperd[170]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

Dec 9 14:53:21 Previous shutdown cause: -128

Dec 9 14:53:25 BUG in process suhelperd[184]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Dec 9 15:19:04 ** GPU Hardware VM is disabled (multispace: disabled, page table updates with DMA: disabled)

Dec 9 15:19:04 Previous shutdown cause: -128

Dec 9 15:19:09 BUG in process suhelperd[182]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Dec 9 15:19:38 BUG in process suhelperd[182]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)



Total CPU usage: user 16%, system 10%



CPU usage by process "WindowServer" with UID 0: 2.5%



Extrinsic system jobs:



Extrinsic agents:



com.plexapp.ht.helper

com.spotify.webhelper

com.google.keystone.user.agent



launchd items:



Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.user.agent)

Library/LaunchAgents/com.plexapp.ht.helper.plist

(com.plexapp.ht.helper)

Library/LaunchAgents/com.spotify.webhelper.plist

(com.spotify.webhelper)



Unsigned shared libraries:



/usr/lib/libcom_err.dylib

/usr/lib/libdes425.dylib

/usr/lib/libgcc_s.10.4.dylib

/usr/lib/libgcc_s.10.5.dylib

/usr/lib/libgssapi_krb5.dylib

/usr/lib/libk5crypto.dylib

/usr/lib/libkrb4.dylib

/usr/lib/libkrb5.dylib

/usr/lib/libkrb524.dylib

/usr/lib/libkrb5support.dylib

/usr/lib/liblber.dylib

/usr/lib/libldap.dylib

/usr/lib/libldap_r.dylib

/usr/lib/libpython.dylib

/usr/lib/libpython2.6.dylib

/usr/lib/libpython2.7.dylib

/usr/lib/libtcl.dylib

/usr/lib/libtcl8.5.dylib

/usr/lib/libtk.dylib

/usr/lib/libtk8.5.dylib

/usr/lib/python2.6/config/libpython2.6.a

/usr/lib/python2.6/config/libpython2.6.dylib

/usr/lib/python2.7/config/libpython2.7.a

/usr/lib/python2.7/config/libpython2.7.dylib



Profiles: 0



User login items:



Macs Fan Control

Google Chrome

Spotify

Plex Media Server



Restricted user files: 39



Font problems: 0



Elapsed time (s): 235


The machine will run (seemingly) indefinitely in Safe Mode. Anyone have any ideas? This feels like it might be a GPU issue to me, but the fact is it does seem to have started since I upgraded to Yosemite.

Mac mini, OS X Yosemite (10.10.1)

Posted on Dec 9, 2014 5:41 AM

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6 replies
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Dec 10, 2014 8:58 AM in response to Thatdamncat

Hey Thatdamncat,


If you are having an issue with your Mac mini restarting unexpectedly, I would suggest that you troubleshoot using the steps in this article -


OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support


Thanks for using Apple Support Communities.


Be well,


Brett L

Reply

Jan 7, 2015 7:03 AM in response to Brett L

Thanks Brett, but I'm quite well past all of the suggestions in that page. Hence my post.


The OS is not actually booting, and certainly isn't telling me it recovered from a crash. As I said in my post, "I have ruled out hard drive and replaced RAM, but this is still happening. After several of these, the machine gets stuck in a reboot loop, from which it doesn't recover."


I have filmed it in verbose mode in order to catch the last log line. I am able to run commands in single user mode.

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May 13, 2015 7:49 AM in response to Velb

Same issue with MacBook Pro circa 2011. One thing I can add, problem was not there after clean Yosemite Install. Went to install Minecraft and its required Java VM. After these two installs and trying to run Minecraft, the actual game, not the installer, whammo! This problem kicks in and hard to reliably recover back to working Mac from. Anyone have ideas?

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Mac Mini, Yosemite reboot loop (** GPU Hardware VM is disabled)

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