New & Technophobe in deep trouble. Help sought

Like to get some advice, but no idea where nor How to pose the Question, so ................... 1st Step.

Step2 is the original reasons for signing-up.

I wish to locate where the date & time of recordings are kept in Videos (trying to import from GoPro Hero 2 & video camera - NOT simultaneously), ** their order becomes scrambled/random. & chaotic

Thanks very much

PS. Really am not kidding about Phobic and need idiot-proof Directions - STEP-BY-STEP..

Thanks also for any input and your time.