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ThierryFR

Q: Why I cannot download my previous album ?

Hello,

 

I wanted to download an album I bought last year but it seems it is not possible. My album is shown on itunes as "purchased" but I can only preview the songs and the context menu does not show "download". I also shown the option to see the music which is not in my library but my previous music (a lot of albums !) I bought is not shown.

purchased.png

Any idea ?

 

Thank you in advance !

 

Thierry

MacBook Pro with Retina display, OS X Mavericks (10.9.5)

Posted on Dec 9, 2014 11:22 PM

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Q: Why I cannot download my previous album ?

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  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Dec 10, 2014 2:53 AM in response to ThierryFR
    Level 10 (134,217 points)
    iTunes
    Dec 10, 2014 2:53 AM in response to ThierryFR

    You can't redownload it directly on its page in the store.

     

    If the album is not showing for redownloading in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage, then check to see if you've hidden it from there : iTunes Store: Hiding and unhiding purchases.

     

    Or go into iTunes > Preferences (command-comma) and on the Store tab tick the 'show iTunes in the cloud purchases' - it should then show in the Music part of your library with a cloud icon against it for redownloading