Q: Auto brightness trouble
The auto brightness on my ipad mini with ios 8.1 isn't working.
Please help. Cheers
iPad Mini, iOS 8.1.1
Posted on Dec 10, 2014 7:12 AM
by pedro d,Solvedanswer
Community Specialists
Hello there, philfrombuderin.
When having issues with the brightness of your screen on an iOS device, the following Knowledge Base aritcle offers up some great steps for troubleshooting:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
- Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
- If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
- If you see the issue in multiple apps, restart your device.
- If restarting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Posted on Dec 11, 2014 9:58 AM