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iPad 2 no sound with IOS 8.2 I've tried a reset. Any ideas? Very frustrating

SSince updating to IOS 8.1.2 I have no sound though the speakers on my IPAD 2. I've tried to reset and turned on and off seversl times. Headphones work. Any suggestions?

Posted on Dec 10, 2014 7:30 AM

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Question marked as Best reply

Posted on Dec 11, 2014 10:10 AM

Hello there, Adrianlwickham.


When having issues with sound from the speaker of your iOS device, the following Knowledge Base article offers up some great recommendations for troubleshooting:


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Follow these steps and test the sound after each one.

  1. Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
  2. If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
  3. Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.
    User uploaded file
  4. Restart your device.
  5. Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
  6. Go to Settings > Bluetooth and turn off Bluetooth.
  7. If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
  8. If the device is in a case, make sure that the case doesn't block the speaker.
  9. Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
  10. Update your device to the latest version of iOS.

If you followed these steps and still hear no sound or distorted sound, contact Apple Support.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

1 reply
Question marked as Best reply

Dec 11, 2014 10:10 AM in response to Adrianlwickham

Hello there, Adrianlwickham.


When having issues with sound from the speaker of your iOS device, the following Knowledge Base article offers up some great recommendations for troubleshooting:


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Follow these steps and test the sound after each one.

  1. Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
  2. If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
  3. Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.
    User uploaded file
  4. Restart your device.
  5. Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
  6. Go to Settings > Bluetooth and turn off Bluetooth.
  7. If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
  8. If the device is in a case, make sure that the case doesn't block the speaker.
  9. Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
  10. Update your device to the latest version of iOS.

If you followed these steps and still hear no sound or distorted sound, contact Apple Support.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

iPad 2 no sound with IOS 8.2 I've tried a reset. Any ideas? Very frustrating

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