Third party keyboards crashing iMessage

Question

Level 1

8 points

Third party keyboards crashing iMessage

I have a problem with third party keyboards crashing some apps - most notably iMessage. I am using PopKey, SwiftKey, and Swype (separately) and have tried including and excluding the standard English keyboard.

Crashing is intermittent and occurs on navigating to iMessage from the home scr. I see this a lot when tapping an iMessage banner notification. iMessage appears, but is completely non-responsive.

My fix right now is to open running programs and closing iMessage. When I reopen iMessage, all keyboards are accessible and we are back to normal operation.

Any fix out there? Similar experiences?

iPhone 6, iOS 8.1.2

Posted on Dec 10, 2014 8:49 AM

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Answer 1

Best reply

Mavalos88

Level 1

14 points

Dec 21, 2014 10:14 PM in response to LHiner4

I thought I was alone in this. I use Swype and it crashes constantly. Keyboard sometimes fails to show up in all my apps. I have to close and reopen the app for it to work again. I also have your exact same issue with imessage. I had to revert to the iOS keyboard because of this. I hope there is a solution to this.

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Answer 2

LHiner4 Author

Level 1

8 points

Dec 22, 2014 3:23 PM in response to Mavalos88

I know, right?!?

I hear iOS 8.2 will have some bug fixes. It would help if they could sort this one out. Google figured this out 5 years ago...

I'm actually surprised the feature went out with this many bugs. It really kills the UX. 😕

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Answer 3

Jan 2, 2015 5:11 PM in response to LHiner4

I have the same problems consistently with swiftkey. I had hoped a few updates would solve the problem but no improvement to-date.

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Answer 4

Mar 3, 2015 4:55 PM in response to LHiner4

Still same situation with Swype, no updates have fixed the crashing of iMessage, which requires restarting iMessage several times a day. Love to try SwiftKey but full access, no thanks.

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Answer 5

jaysys

Level 1

0 points

May 11, 2015 10:03 AM in response to LHiner4

Hi, I am also facing similar issues. iMessage won't show any keyboard. To bring back kepboard in iMessage I have to goto What'sApp and load keyboarcd there. Uninstalling Swype keyboard resolves issue, but I like swipe keyboard. 😕

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