iphone is disabled, try again in 1 minute

That answer does not make sense as my phone was already unlocked when I received the call.

Stop blaming bad programming (or a virus) on user error.

Hi cathy fasano,

Welcome to the Apple Support Communities!

The alert you received happens when the passcode on an iOS device is entered six times in a row.

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

I realize the notification came up in a very short amount of time after the call you were on ended. In this situation, I would first suggest troubleshooting the touch screen. It may be possible that the touch screen thought it was receiving input for your passcode. Please use the attached article for information on troubleshooting touchscreen.

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

Cheers,

Joe

Hello cathy fasano,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Best regards,

Joe

This happened to me too. I did not enter in a password, much less enter an incorrect password. I was on a call, my phone went crazy, and now it has locked me out.

Guys,

this happens sometimes to me when I hold phone with my left hand. I have the following explanation:

Light indicator placed on left side from speaker. You automatically move your phone in order to get better voice during call especially when you can't hear well the other side. This way light indicator can receive light and can turn on the screen, then your cheek touching screen in random order which causes your phone locking (I do not know why).

The only thing I afraid of is this duration started from 1 minute and now it displays 6 minutes already. I hope I will not depend on urgent call when it asked me to wait for an hour.

thanks

This just happened to me (iOS 9.3.2 / iPhone 6s) right after hanging up.

Never happened before to any of my iPhones (4/5s/6s).

I faced the same issue. I am facing this issue as I have updated iOS 9.3.4 on iphone 5S. When I recieved the call and hanged . Suddenly display shows Iphone is disbaled.

I had the exact same thing happen to me only I got the call while I was running and used the headphones to answer the call. I never touched the phone (6s with iOS 10.0.2) so there was no possibility of accidentally entering an incorrect password. Curiously, I was using an exercise tracking program at the time and it continued to track my run while the phone was disabled. Definitely a software bug and not a user issue.

This just happened to me on a new iPhone 6 (a replacement for a phone with the black screen bug when making phone calls). At least, I hope it was a new phone. os 9.3.4. I was on the phone and briefly held it with my chin/shoulder so I could type while talking. Call ended. Phone said Phone is disabled. Try again in one minute. I was stunned, so I didn't wait a minute and was offered a keyboard and some sort of emergency thing. I ignored that, put the phone to sleep and waited for at least a minute to go by. Woke the phone and the screen was normal. This is really bad. We obviously aren't the only people having this experience, since most people don't report to Apple Support. I wish Apple would stop focusing on making things lighter, lighter, lighter (which I don't care about) and deleting features on their products and instead take a breath and make things just work. It concerns me that someone here said it happened on 10.0.2. That makes me think it might be a hardware issue. With a new phone. Wow.