HT201400: If you can’t connect to the iTunes Store

Learn about If you can’t connect to the iTunes Store

Chih Chia

Level 1 (0 points)

Q: My iPad air still cannot connect to the app store

I followed the steps to connect my app store but still not working...... what should I do? I just bought my iPad air in this morning....

My internet is working because my mac and iPhone are fine only iPad air is not working.

Even I created a new apple ID for my app store nothing change...

Help me please thank you

iPad Air, iOS 8.1.2

Posted on Dec 10, 2014 3:58 PM

I have this question too

Q: My iPad air still cannot connect to the app store

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Helpful answers

by lizdance40,

lizdance40 Dec 10, 2014 4:01 PM in response to Chih Chia
Level 4 (2,382 points)

Dec 10, 2014 4:01 PM in response to Chih Chia

Did you verify your email?
Your apple ID doesn't work until you go to the email you used for the apple ID and click on " Verify email "
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by angex79,

angex79 Dec 15, 2014 6:13 AM in response to Chih Chia
Level 1 (4 points)

Dec 15, 2014 6:13 AM in response to Chih Chia

I have already fixed on in an Apple Store. After following the steps of fixing date and time, how we solved it on the Ipad is :

Going to SETTINGS \ ITUNES STORE AND APP STORE \ ID APPLE :
LOG OUT,
then LOG IN.

and problem fixed! at least that's what it worked for me. I hope it helps!
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