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I get duplicate photos when I sync my iPhone 6

When I plug my iPhone 6 into my iMac, duplicates of each photo on my camera roll appear in iPhoto.


I have Photo turned off in iCloud.


Any ideas?

iPhone 6, iOS 8.1.2

Posted on Dec 10, 2014 5:51 PM

Reply
54 replies

Dec 12, 2014 7:25 AM in response to KiwiniD

Hi KiwiniD,


Thank you for using Apple Support Communities.


I'd like you to please check a setting on your iPhone that might be causing this issue where you see duplicates of each photo. The setting is for HDR photos, and if you keep the normal version as well.


Settings for Photos are in Settings > Photos & Camera. These include:

  • iCloud Photo Library beta, My Photo Stream, iCloud Photo Sharing, and Upload Burst Photos

  • Photos Tab

  • Slideshow

  • Camera Grid

  • HDR (High Dynamic Range)


Photos settings - iPhone


Take care,

Alex H.

Dec 12, 2014 7:58 PM in response to KiwiniD

I also am getting duplicates in my iPhoto library. I've been an iPhone user since the 4, and I haven't had this problem until I got my 6 plus. For some reason I'm getting duplicates of every picture when I import from my iPhone to my MacBook.


When I look under the info tab on iPhoto I can see that all of the information is exactly the same on duplicates, but the file name has "_2" added to the end. For example, two duplicates are IMG_2376 and IMG_2376_2.


What the heck is going on here? I haven't changed any settings on my iPhone or MacBook lately, and it only started about a week ago. I've had my new iPhone for about 2 months and until about a week ago I haven't experienced this problem.

Dec 13, 2014 6:04 AM in response to KiwiniD

Hi KiwiniD,


By sync do you perhaps mean that you import the photos to iPhoto? Do you have Photo Stream enabled too?


iPhoto '11: Importing images from your iOS device when My Photo Stream is enabled - Apple Support


If that is not the case, then you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action


Take care,

Alex H.

Jan 7, 2015 1:27 AM in response to Plastico

Plastico,


I have had long conversations with Apple Support specialists and they cannot figure out a solution. They seem to think my problem is unique, but from this thread, it is clear that it is not.


Support uploaded some information from my computer, sent it to their engineers and I am waiting to hear back from them.


KiwiniD

Jan 10, 2015 11:05 AM in response to KiwiniD

I have the same duplication issue upon sync attempt with both my iphone6 as well as my iPad. It is a long process to keep deleting duplicate photos after syncing each time. Let me know if you find a fix for this! thanks! According to the support thread above, however the bold statement does not seem to be true?


"If you have enabled My Photo Stream in iPhoto, your recent Photo Stream photos will automatically appear in iPhoto. When Automatic Import is turned on, iPhoto will import your Photo Stream images at full-size to your iPhoto library. This option, available in the Photo Stream tab of iPhoto Preferences, allows you to permanently save all your Photo Stream photos in your iPhoto library.

If you connect your iOS device to manually import photos into iPhoto, iPhoto will automatically detect which photos it has already imported from Photo Stream and display these photos in the "Already Imported" section of the import window. Selecting the default "Import Photos" button will import only photos that have not already been imported from Photo Stream.

If you would like to re-import photos that iPhoto has already imported from My Photo Stream, you can select the images in the import window and then click the "Import Selected" button. iPhoto will prompt you to resolve duplicates."

Jan 11, 2015 6:24 PM in response to wensnyder

I have this same problem with my iPhone 6. In iPhoto, I get all of these "_2" photos which are exact duplicates of the original. I manually deleted all of the "_2", then tried to "Sync", but the duplicates do not delete from my iPhone ... and I cannot delete the duplicates from my iPhone. Very frustrating. Again, this only happened starting with my iPhone 6. Or possibly it is IOS 8, OSX Yosemite, or the new iTunes which is the culprit? As a long time user of iPhones and Macs, I have not had such problems previously. I hope Apple comes up with a solution.

Jan 13, 2015 11:28 AM in response to djwh

I am continuing to work with Apple on this. They are stumped.


Since my original post, I have done some experimenting using an iPad, iPhone 4S, a Macbook Pro running Mavericks, and a digital camera.


The problem only occurs when using a machine running Yosemite (not Mavericks) and it happens with an iPad and 4S, both running IOS 8. That tells me the problem is not necessarily in the iPhone 6, but appears to be in Yosemite, perhaps when paired with IOS 8.


If someone has a device which has not been updated to IOS 8 (i.e. still running IOS 7,) they might try syncing it with a machine running Yosemite to see if dupes occur. If not, the problem is isolated to IOS 8 and Yosemite.

Jan 13, 2015 7:44 PM in response to KiwiniD

Ok, so on the phone with Apple support, I think we may have found the culprit! It seems that it is indeed a preference set in iPhoto on the Mac operating on Yosemite, thus it is the iPhoto app. So, open iPhoto on the Mac, open Preferences, then select icloud. It had selected all four choices given in the screen shot below. I de-selected Automatic Upload (which is to send all photos to My Photo Stream), and then when I went to sync either my iPhone 6 or iPad, the duplication issue was resolved! Hope this works for you!


User uploaded file

I get duplicate photos when I sync my iPhone 6

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