MacBook Pro Running Slow

Hello Lex,


I appear to be having the same issue with slow performance, especially after the most recent OS upgrade. If you could so kindly review my EtreCheck report and offer any help I certainly appreciate it. I did already download AdwareMedic for the Genieo malware.


EtreCheck version: 2.1.1 (104)

Report generated December 10, 2014 at 10:35:43 AM CST


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Verified)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 5 days 3:10:20


Disk Information: ℹ️

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 318.84 GB (114.08 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 319.21 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Geneio [Remove]


Problem System Launch Agents: ℹ️

[failed] com.apple.CallHistoryPluginHelper.plist

[failed] com.apple.cmfsyncagent.plist

[failed] com.apple.lookupd.plist [Details]

[failed] com.apple.Maps.pushdaemon.plist

[failed] com.apple.telephonyutilities.callservicesd.plist


Problem System Launch Daemons: ℹ️

[failed] com.apple.AssetCacheLocatorService.plist

[failed] com.apple.ctkd.plist

[failed] com.apple.icloud.findmydeviced.plist

[failed] com.apple.nehelper.plist

[failed] com.apple.nsurlsessiond.plist [Details]

[failed] com.apple.periodic-monthly.plist [Details]

[failed] com.apple.wdhelper.plist


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.barebones.authd.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.facebook.videochat.[redacted].plist [Support]

[invalid?] com.genieo.completer.download.plist Adware! [Remove]

[invalid?] com.genieo.completer.ltvbit.plist [Support]

[invalid?] com.genieo.completer.update.plist Adware! [Remove]

[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support] [Details]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support] [Details]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.4.2.18903 [Support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]

Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.4.2.18903 [Support]

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

WebEx64: Version: 1.0 - SDK 10.6 [Support]


Safari Extensions: ℹ️

Extensions: No such file or directory


3rd Party Preference Panes: ℹ️

Flash Player [Support]


Time Machine: ℹ️

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 318.84 GB Disk used: 204.76 GB

Destinations:

New Volume [Local]

Total size: 79.68 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 79.68 GB < (Disk used 204.76 GB X 3)


Top Processes by CPU: ℹ️

9% WindowServer

4% Safari

1% hidd

1% com.apple.WebKit.Plugin.64

1% com.apple.WebKit.Networking


Top Processes by Memory: ℹ️

150 MB com.apple.WebKit.Plugin.64

86 MB Microsoft Outlook

86 MB Google Chrome

77 MB mds_stores

67 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️

168 MB Free RAM

1.26 GB Active RAM

1.08 GB Inactive RAM

1.14 GB Wired RAM

27.69 GB Page-ins

811 MB Page-outs


Diagnostics Information: ℹ️

iWeb '08, Mac OS X (10.7.3), iLife 11

Posted on Dec 11, 2014 5:38 AM

Reply
6 replies

Dec 11, 2014 5:58 AM in response to dhill99

Updated EtreCheck:


EtreCheck version: 2.1.2 (105)

Report generated December 11, 2014 at 7:44:53 AM CST


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Verified)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 20:36:4


Disk Information: ℹ️

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 318.84 GB (114.09 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 319.21 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.barebones.authd.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.facebook.videochat.[redacted].plist [Support]

[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support] [Details]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support] [Details]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.4.2.18903 [Support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]

Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.4.2.18903 [Support]

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

WebEx64: Version: 1.0 - SDK 10.6 [Support]


3rd Party Preference Panes: ℹ️

Flash Player [Support]


Time Machine: ℹ️

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 318.84 GB Disk used: 204.75 GB

Destinations:

New Volume [Local]

Total size: 79.68 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 79.68 GB < (Disk used 204.75 GB X 3)


Top Processes by CPU: ℹ️

12% Microsoft Outlook

1% AppleSpell

1% WindowServer

1% Google Chrome

0% Microsoft Database Daemon


Top Processes by Memory: ℹ️

174 MB com.apple.WebKit.WebContent

163 MB Google Chrome

150 MB Microsoft Outlook

137 MB Google Chrome Helper

112 MB mds_stores


Virtual Memory Information: ℹ️

80 MB Free RAM

1.55 GB Active RAM

1.47 GB Inactive RAM

1.05 GB Wired RAM

3.94 GB Page-ins

22 MB Page-outs


Diagnostics Information: ℹ️

Dec 10, 2014, 11:09:27 AM Self test - passed

Dec 11, 2014 9:53 AM in response to dhill99

A lot has been already said:

Remove Adware with AdwareMedic (thesafemac.com), Genieo already gone, good.

Uninstall macpaw CleanMyMac2: start it: on the left side choose Uninstall, then uninstall. This removes enough to have it harmless more or less; the rest we will remove in the next step.

In StartupDisk->Library->InternetPlugins remove the two AdobePDFviewer plugins: Safari does better without those.

If you do not want to use Safari: uninstall Chrome and use Firefox or Opera: both fast and safe

In the browser the Adblock extension does a lot of good.

Update Flashplayer.

I am not familiar with WideVineMediaOptimizer.

Restart the mac, empty the trash bin.

Lex

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Running Slow

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